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BrightView Landscapes logo

Operations Manager

Murphy, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Tuition Reimbursement
Vision Insurance
Paid holidays
Health Insurance
Paid Time Off

Job Description

BrightView Landscapes, LLC is a leading provider in the landscaping and outdoor services industry, renowned for creating and maintaining exceptional outdoor environments. As a company committed to excellence, BrightView focuses on delivering high-quality landscape solutions across a diverse client base. With a strong emphasis on sustainable practices and innovative design, BrightView has built a reputation as an industry leader recognized for its commitment to safety, customer satisfaction, and operational efficiency. The company fosters a collaborative work culture where employee development and community involvement are highly valued. BrightView is an equal opportunity employer dedicated to fostering diversity and inclusion within its... Show More

Job Requirements

  • associate’s or bachelor’s degree in a landscape or business-related field or equivalent experience
  • minimum 7 years of experience in construction or landscaping
  • minimum 2-3 years of management experience in landscape or service industry
  • qualified applicator license preferred
  • proficiency with Microsoft Office Suite and company systems
  • experience using mobile applications
  • ability to work effectively in a dynamic environment
  • bilingual in English and Spanish preferred
  • excellent communication skills
  • ability to foster team environment
  • ability to walk, bend, twist, and carry up to 50lbs
  • ability to traverse uneven surfaces on job sites
  • ability to travel within branch territory

Job Qualifications

  • associate’s or bachelor’s degree in a landscape or business-related field, or equivalent experience in a service-based industry
  • minimum 7 years of experience in the construction or landscaping industry
  • minimum 2-3 years of management experience within the landscape or service industry
  • qualified applicator license (pesticide or fertilizer) preferred
  • working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, BrightPath, and MFP/WAR calls
  • experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures
  • proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment
  • bilingual in English and Spanish preferred
  • effective written and oral communication skills
  • ability to create and foster a team-oriented environment

Job Duties

  • analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness
  • supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly
  • execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets
  • source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries
  • ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation
  • track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement
  • ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience
  • lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals
  • oversee staffing, equipment, and technology allocation
  • anticipate forecast operational needs
  • plan for future resource requirements
  • and ensure sufficient capacity to meet demand
  • partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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