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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Job Description
HHM Hotels is a respected hospitality company known for its commitment to excellence and sustainable practices. As a hospitality group, HHM Hotels operates within the hotel industry, offering guests exceptional service and memorable experiences. The company is dedicated to fostering a positive workplace culture grounded in its core beliefs: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. Managed by HHM Hotels, this position provides a unique opportunity to advance within a supportive environment that values both employee growth and environmental responsibility.
The role of Operations Manager is pivotal to the smooth running of front-of-hou... Show More
The role of Operations Manager is pivotal to the smooth running of front-of-hou... Show More
Job Requirements
- High school diploma or equivalent
- 1 to 2 years of related experience
Job Qualifications
- High school diploma or equivalent
- 1 to 2 years of related experience
Job Duties
- Train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Ensure quality standards of complimentary food service stations are maintained
- Attend weekly meetings to ensure banquet event details are carried out consistent with client requests
- Assist Front Desk Manager and Front Office Supervisor in creating Front Office Schedule
- Manage labor and food cost expenses to fit within budgets and or updated forecasts
- Receive and inspect food orders from third party catering companies
- Work shifts crossing over from Breakfast Attendant to Guest Service Agent
- Create specific measurable achievable realistic and timely action plans to remedy guest service deficiencies
- Work as Manager on Duty when necessary
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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