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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,400.00 - $78,200.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Life insurance
Job Description
MV Transportation is a leader in the public transportation industry, known for its commitment to delivering safe, reliable, and high-quality transportation services. As a company operating under multiple contracts across various regions, MV Transportation emphasizes a culture of safety, customer service, and operational excellence. With decades of experience, MV Transportation has built a reputation for managing paratransit and fixed-route transit operations, supporting communities, and enhancing mobility options for individuals who rely on public transportation. \n\nThe company prioritizes compliance with regulatory standards, technological proficiency, and continuous improvement to meet the evolving needs of clients and passengers. They are committed to fostering... Show More
Job Requirements
- Minimum five years management or supervisory experience in public transportation
- At least three years experience in ADA paratransit operations with 150+ vehicles
- Technical expertise with Trapeze or similar scheduling software
- Experience in emergency planning protocols
- Ability to work independently
- Strong written and verbal communication skills
- Knowledge of contractual obligations
- Knowledge of company policy for driver activity assessment
- Experience managing fast-paced environments
Job Qualifications
- Minimum five years management or supervisory experience in public transportation
- At least three years experience in ADA paratransit operations with 150+ vehicles
- Technical expertise with Trapeze or similar scheduling software
- Experience in emergency planning protocols
- Ability to work independently
- Strong written and verbal communication skills
- Knowledge of contractual obligations
- Knowledge of company policy for driver activity assessment
- Preferred Trapeze experience
- Experience managing fast-paced environments
Job Duties
- Manage on-time performance and driver availability
- Manage all call center functions
- Manage customer relations through direct contact and outreach
- Identify, select, train and mentor location staff
- Communicate frequently with location staff and support team
- Oversee safety and training programs
- Maintain client contact routinely
- Conduct periodic departmental audits
- Review key operational metrics daily, weekly and monthly
- Implement and adhere to company policies and procedures
- Participate in labor and employee relations activities
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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