Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $55,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Paid health insurance for full time employees
Dental Insurance
Vision Insurance
Life insurance
401k
Employee Discounts
Job Description
MetroLagoons is a rapidly expanding company renowned for offering the best lagoons experience in the United States. We pride ourselves on delivering exceptional guest experiences across our diverse facilities. Our commitment to quality, safety, and customer satisfaction has established us as a leader in the lagoon and hospitality industry. As we continue to grow, we are seeking motivated and enthusiastic professionals to join our dynamic team and be part of our exciting journey. At MetroLagoons, we foster a collaborative and productive work environment where every team member's contribution is valued and recognized. We believe in investing in our employees' development... Show More
Job Requirements
- Bachelor’s degree in hospitality management or a related field (preferred)
- proven experience in a managerial role within the hospitality industry
- strong leadership, organizational, and interpersonal skills
- excellent problem-solving abilities and a customer-centric approach
- proficiency in hospitality software systems
- knowledge of industry trends and best practices
- must be available to work mornings, nights, holidays, and weekends
- all candidates must pass a background check and drug screening
Job Qualifications
- Bachelor’s degree in hospitality management or a related field (preferred)
- proven experience in a managerial role within the hospitality industry
- strong leadership, organizational, and interpersonal skills
- excellent problem-solving abilities and a customer-centric approach
- proficiency in hospitality software systems
- knowledge of industry trends and best practices
- must be available to work mornings, nights, holidays, and weekends
- all candidates must pass a background check and drug screening
Job Duties
- Lead, mentor, and manage a diverse team of staff across various departments, including front desk, housekeeping, food and beverage, and maintenance
- foster a collaborative and productive work environment
- prioritize exceptional guest experiences by setting and maintaining high service standards, promptly addressing guest concerns, and continuously seeking ways to enhance satisfaction
- develop and manage budgets for each department, monitor expenditures, and identify opportunities for cost savings without compromising service quality
- ensure all services, amenities, and facilities meet or exceed established quality and safety standards, following industry best practices
- maintain compliance with all relevant regulations, licenses, and permits, including health, safety, and legal requirements
- oversee inventory levels, procurement processes, and vendor relationships to ensure timely and cost-effective replenishment of supplies and equipment
- develop and implement emergency response plans to handle crises and unexpected situations, ensuring the safety and well-being of guests and staff
- generate and analyze operational reports, providing regular updates to senior management on performance metrics, trends, and areas for improvement
- facilitate training programs for staff, ensuring they are well-equipped with the necessary skills and knowledge to excel in their roles
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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