Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,600.00 - $67,400.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Employee Discounts
Professional Development
Job Description
Courtyard by Marriott Memphis East Bill Morris Parkway is a premier hotel location that offers exceptional hospitality services in Memphis, Tennessee. Operated by Commonwealth Hotels, a prominent hospitality management company founded in 1986, this hotel is known for delivering superior guest experiences while fostering a positive work environment for its associates. Commonwealth Hotels is committed to maintaining market premiums and excellent returns on investment by promoting a sophisticated and welcoming atmosphere that combines professional excellence with cultural inclusivity. The hotel's location is strategically placed to provide convenient access throughout the Memphis area, making it an ideal choice for both leisure... Show More
Job Requirements
- Flexibility to work weekends and holidays
- Ability to manage and motivate diverse teams
- Strong problem-solving and conflict resolution skills
- Basic understanding of health and safety regulations
- Experience with front office and housekeeping operations
- Ability to handle guest complaints diplomatically
- Strong organizational and time management skills
Job Qualifications
- Bachelor’s degree in hospitality management or related field preferred
- Proven experience in hotel operations management or similar leadership role
- Strong leadership and team management skills
- Excellent verbal and written communication skills
- Proficient in hotel management software and systems
- Knowledge of budgeting forecasting and financial reporting
- Demonstrated ability to deliver excellent customer service
- Ability to multitask prioritize and manage time effectively
Job Duties
- Oversee daily hotel operations ensuring departments function efficiently and meet service standards
- Assist in hiring training and managing staff ensuring a motivated team
- Handle guest complaints resolve issues and ensure customer satisfaction
- Ensure compliance with health safety and regulatory requirements including brand standards and company policies
- Collaborate with sales to promote the property and increase occupancy and revenue
- Step into the General Manager’s role in their absence making critical decisions
- Maintain high standards of cleanliness and safety throughout the property
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurants and hotels use OysterLink to hire.
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