Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,600.00 - $67,400.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Employee Discounts
Professional development opportunities
Job Description
Courtyard by Marriott Memphis East Bill Morris Parkway and TownePlace Suites by Marriott Clarksville, TN are part of the prestigious Marriott International brand, known globally for excellence in hospitality and service. These hotels offer guests comfortable accommodations with a focus on convenience and amenities that cater to both business and leisure travelers. TownePlace Suites by Marriott Clarksville provides spacious, pet-friendly suites equipped with full kitchens, free Wi-Fi, ergonomic workstations, and customized Elfa closets from The Container Store, designed to enhance the extended-stay experience. Located near vibrant local attractions like Downtown Clarksville, Interstate 24, Austin Peay State University, and the Clarksville... Show More
Job Requirements
- Flexibility to work weekends and holidays
- Experience in hotel operations management or related field
- High school diploma or equivalent required, bachelor's degree preferred
- Proven leadership and team management skills
- Strong communication and interpersonal abilities
- Ability to handle guest issues diplomatically and efficiently
- Familiarity with hotel management systems
- Knowledge of health and safety regulations applicable to hospitality
- Capable of multitasking in a fast-paced environment
- Willingness to support sales and marketing initiatives
Job Qualifications
- Leadership and management skills with the ability to motivate and guide teams across departments
- Strong verbal and written communication skills
- Excellent customer service mindset with problem-solving and conflict management abilities
- Financial acumen including budgeting, forecasting, and financial reporting knowledge
- Proficiency with hotel management software such as PMS and POS systems
- Operational expertise in housekeeping, front office, food and beverage, and maintenance processes
- Strong organizational and time management skills to prioritize and meet deadlines
- Problem-solving skills with analytical abilities to improve processes
- Adaptability to handle changing priorities and resilience under pressure
Job Duties
- Oversee daily hotel operations ensuring front desk and housekeeping departments function efficiently and meet service standards
- Assist in hiring, training, and managing staff to maintain a motivated team
- Handle guest complaints and resolve issues to ensure customer satisfaction and maintain high service standards
- Ensure compliance with health, safety, regulatory requirements, brand standards, and company policies
- Collaborate with sales to promote the property and increase occupancy and revenue
- Act as General Manager in their absence making critical decisions to ensure seamless operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink simplifies hospitality hiring.
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