Operations Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Salary
Rate:
Range $35,900.00 - $67,800.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical insurance
HSA
Dental Insurance
Vision Insurance
Life insurance
AD&D insurance
Aflac supplemental plans
401(k) retirement plan
Paid Time Off
sick leave

Job Description

Five Star Parks & Attractions stands as the largest privately owned operator of family entertainment centers in the United States, boasting an impressive network of 28 high-energy destinations across 13 states. Founded and headquartered in Dallas, Texas, this rapidly growing company has expanded from just three locations in 2019 to a nationally recognized portfolio of award-winning venues. Their properties include popular brands such as Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, and Craig's Cruisers, among others. The company prides itself on upholding a reputation for innovation, superior guest experiences, and operational excellence within the amusement... Show More

Job Requirements

  • Must be at least 21 years of age
  • must have a high school diploma or GED
  • or equivalent combination of relevant education and experience
  • must have at least one year of management or supervisory experience
  • experience in restaurant or food and beverage management is required
  • must be able to work weekends and holidays
  • must be able to work up to 45 hours per week, available every weekend
  • able to stand for long periods of time
  • able to lift 39lbs unaided
  • valid driver's license required
  • authorized to work in the United States

Job Qualifications

  • Must be at least 21 years of age
  • must have a high school diploma or GED
  • or equivalent combination of relevant education and experience
  • must have at least one year of management or supervisory experience
  • experience in restaurant or food and beverage management
  • strong leadership and team management abilities with a focus on developing talent and fostering a positive work environment
  • excellent attention to detail and a commitment to operational excellence
  • passion for hospitality and delivering exceptional customer service
  • effective time management skills and the ability to prioritize tasks in a fast-paced environment
  • strong communication skills with the ability to motivate and inspire a diverse team

Job Duties

  • Supervise a diverse team of 15-50+ employees, ensuring seamless daily operations and maintaining a high standard of customer service
  • maintain accurate records of employee attendance and performance metrics on a daily basis
  • conduct periodic checks on attraction operators to ensure the safe and efficient operation of all attractions
  • train and communicate regularly with Shift Lead and Front Desk Lead positions to align on goals and strategies
  • plan and organize day-to-day operations to optimize productivity and efficiency across all attractions
  • implement strategies to enhance team performance, safety protocols, and customer service initiatives
  • foster a culture of teamwork and open communication among team members to drive engagement and satisfaction

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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