Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $45,000.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Bonuses
flexible scheduling

Job Description

Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, managing 28 exciting and high-energy destinations across 13 states. Headquartered in Dallas, Texas, the company has experienced rapid growth from only three locations in 2019 to a nationally recognized portfolio of venues which includes Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, Craig's Cruisers, and more. This growth has earned Five Star Parks & Attractions a prominent place on the 2024 Inc. 5000 list at number 299, recognizing an impressive 1,408 percent three-year growth rate. The company... Show More

Job Requirements

  • Must be at least 21 years of age
  • Must be able to work weekends and holidays
  • Must be able to work up to 45 hours per week available every weekend
  • Able to stand for long periods of time
  • Able to lift 39lbs unaided
  • Valid driver's license required
  • Authorized to work in the United States

Job Qualifications

  • Must have a high school diploma or GED or equivalent combination of relevant education and experience
  • Must have at least one year of management or supervisory experience
  • Experience in restaurant or food and beverage management is required
  • Strong leadership and team management abilities with a focus on developing talent and fostering a positive work environment
  • Excellent attention to detail and a commitment to operational excellence
  • Passion for hospitality and delivering exceptional customer service
  • Effective time management skills and the ability to prioritize tasks in a fast-paced environment
  • Strong communication skills with the ability to motivate and inspire a diverse team

Job Duties

  • Supervise a diverse team of 15-50+ employees ensuring seamless daily operations and maintaining a high standard of customer service
  • Maintain accurate records of employee attendance and performance metrics on a daily basis
  • Conduct periodic checks on attraction operators to ensure the safe and efficient operation of all attractions
  • Train and communicate regularly with Shift Lead and Front Desk Lead positions to align on goals and strategies
  • Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions
  • Implement strategies to enhance team performance safety protocols and customer service initiatives
  • Foster a culture of teamwork and open communication among team members to drive engagement and satisfaction
  • Maintain a proactive safety-focused attitude ensuring that all operations comply with safety standards
  • Oversee specific roles such as scheduling inventory control and supply management to ensure smooth operations
  • Serve as the point of contact for special projects holiday operations and any emergency situations that may arise

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink helps hospitality teams hire in one place.

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