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SMS Holdings

Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $90,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
accidental death and dismemberment insurance
critical illness insurance
accident insurance
401k Retirement Plan
Paid holidays
Paid vacation
Birthday pay

Job Description

Block by Block is a nationally recognized company dedicated to enhancing public spaces through friendly and proactive Ambassador programs. With nearly 3,000 employees nationwide, Block by Block strikes a balance between providing substantial opportunities for career growth and maintaining an environment where individual contributions are noticed and valued. The company’s mission is to make public spaces friendlier, safer, and cleaner, impacting the communities they serve positively. They are committed to diversity, inclusion, and providing reasonable accommodations to employees with disabilities.

The Operations Manager role at Block by Block is a pivotal leadership position responsible for overseeing one of the company... Show More

Job Requirements

  • High school diploma required
  • Minimum of 5 years management experience
  • Strong background in customer service
  • Ability to make decisions based on available information
  • Excellent communication skills
  • Proficiency in MS Word MS Excel and MS Outlook
  • Flexible and willing to work outside standard business hours

Job Qualifications

  • High school diploma required college or extended education preferred
  • Minimum of 5 years management experience
  • Expert customer service skills with a friendly and positive attitude
  • Expert judgement to make informed decisions
  • Excellent communication skills
  • Proficiency in MS Word MS Excel and MS Outlook

Job Duties

  • Hiring and training a positive skilled and dependable team
  • Adjusting the deployment of resources to match changing needs
  • Identifying and solving problems to improve program quality
  • Procuring and managing inventory of supplies and equipment
  • Reporting outcomes through various channels including spreadsheets Kronos Timekeeping and Budgets
  • Providing hands-on working management in the field to offer coaching mentoring and continuous training

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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