Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $33,800.00 - $63,800.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical insurance
HSA
Dental Insurance
Vision Insurance
Life insurance
AD&D insurance
Aflac supplemental plans
401(k) retirement plan
Paid Time Off
sick leave
Job Description
Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, managing 28 dynamic and high-energy destinations across 13 states. Based in Dallas, Texas, the organization has experienced remarkable growth, expanding its portfolio from just three locations in 2019 to a nationally recognized leader in the amusement and hospitality industry. Their award-winning venues include popular names such as Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, and Craig's Cruisers. The company’s commitment to innovation, guest experience, and operational excellence has earned it a prestigious mention on the 2024... Show More
Job Requirements
- Must be at least 21 years of age
- Must have a high school diploma or GED or equivalent combination of relevant education and experience
- Must have at least one year of management or supervisory experience
- Experience in restaurant/food & beverage management is required
- Must be able to work weekends and holidays
- Must be able to work up to 45 hours per week, available every weekend
- Able to stand for long periods of time
- Able to lift 39lbs unaided
- Valid driver's license required
- Authorized to work in the United States
Job Qualifications
- Must have a high school diploma or GED
- Must have at least one year of management or supervisory experience
- Experience in restaurant/food & beverage management is required
- Strong leadership and team management abilities
- Excellent attention to detail
- Passion for hospitality and delivering exceptional customer service
- Effective time management skills
- Strong communication skills
Job Duties
- Supervise a diverse team of 15-50+ employees, ensuring seamless daily operations and maintaining a high standard of customer service
- Maintain accurate records of employee attendance and performance metrics on a daily basis
- Conduct periodic checks on attraction operators to ensure the safe and efficient operation of all attractions
- Train and communicate regularly with Shift Lead and Front Desk Lead positions to align on goals and strategies
- Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions
- Implement strategies to enhance team performance, safety protocols, and customer service initiatives
- Foster a culture of teamwork and open communication among team members to drive engagement and satisfaction
- Maintain a proactive safety-focused attitude, ensuring that all operations comply with safety standards
- Oversee specific roles such as scheduling, inventory control, and supply management to ensure smooth operations
- Serve as the point of contact for special projects, holiday operations, and any emergency situations that may arise
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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