Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation
Paid holidays
Tuition Reimbursement
Employee stock purchase plan
associate discount
Job Description
AvalonBay Communities is a leading real estate investment trust that specializes in the development, redevelopment, acquisition, and management of multifamily communities across the United States. With a commitment to creating exceptional living environments, AvalonBay aims to provide residents with a superior lifestyle built on comfort, convenience, and community. The company focuses on sustainability, innovation, and resident satisfaction, making it one of the most respected names in multifamily housing. AvalonBay prides itself on being a great place to live and work, where associates are empowered to make a positive impact through their roles.
The Community Manager role at AvalonBay Communit... Show More
The Community Manager role at AvalonBay Communit... Show More
Job Requirements
- High school diploma or equivalent (GED)
- Bachelor’s degree preferred
- Minimum 5 years of multi-family or related property management experience
- At least 2 years of people management experience
- Experience in managing community operations and financial performance
- Proficiency in analyzing data and reports to drive solutions
- Strong problem-solving and resident issue resolution skills
- Ability to lead and develop a team effectively
- Professional judgment and contract management skills
Job Qualifications
- High school diploma or equivalent (GED) required
- Bachelor’s degree preferred
- 5+ years of multi-family or related property management experience required, equivalent experience in retail and/or hospitality property management
- 2+ years of people management experience
- Experience managing community operations including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing
- Proven ability to utilize data/reports to improve customer service, revenue generation, and expense management
- Demonstrated success in resolving resident issues
- Experience supporting and developing subordinates with feedback and coaching
- Ability to exercise professional judgment with composure
- Experience managing contracts with third-party service providers
Job Duties
- Foster positive relationships with residents, addressing their concerns and resolving issues promptly
- Enforce lease agreements and community policies consistently and fairly
- Organize and manage resident events and initiatives to promote a sense of community
- Prepare and manage the property's budget, including revenue, expenses, and capital improvements
- Oversee office operations, leasing activities, and maintenance partnerships
- Utilize data and reports to develop solutions that sustain high customer service standards and optimize revenue
- Support and develop staff through feedback and coaching
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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