Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,700.00 - $76,900.00
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
Vision
401(k)
Same Day Pay
vacation
Holiday pay
Employee Discounts
Professional Development
Paid Time Off
Job Description
Hampton Inn by Hilton Cincinnati Airport South is part of the renowned Hampton Inn brand under the Hilton portfolio, well-known for its commitment to providing quality accommodations and exceptional guest experiences. Conveniently situated just off Interstate 71/75, this hotel offers easy access to shopping, dining, and key locations such as the St. Elizabeth Florence Hospital. The hotel proudly operates with the most experienced staff in the region, fostering a vibrant and fun work culture where hard work is recognized and valued. This dedication to excellence has earned the hotel the prestigious 2023 Commonwealth Hotels 'Hotel of the Year' award for... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hotel management or operations preferred
- Proven leadership and supervisory experience
- Strong communication and interpersonal skills
- Ability to work weekends and holidays
- Proficiency with hotel management software preferred
- Ability to handle multiple tasks and priorities
- Commitment to customer service excellence
Job Qualifications
- Leadership and management skills with ability to motivate guide manage teams
- Strong verbal and written communication skills
- Guest-first mindset with strong customer service orientation
- Problem-solving and conflict management skills
- Understanding of budgeting forecasting and financial reporting
- Knowledge of hotel management software and system familiarity
- Multitasking ability with attention to detail and time management
- Quick thinking decision-making and analytical skills
- Flexibility and emotional resilience to handle high-pressure environments
Job Duties
- Oversee daily hotel operations ensuring efficient department functions
- Support sales team in prospecting and maintaining group and negotiated business
- Assist in hiring training and managing staff to maintain motivated team
- Handle guest complaints resolve issues to ensure customer satisfaction
- Ensure compliance with health safety and regulatory requirements including brand standards
- Collaborate with sales team to promote property and increase occupancy and revenue
- Act as General Manager in their absence making critical decisions and ensuring seamless operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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