Job Overview
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
team events
Job Description
Topgolf Entertainment Group is a leading global sports and entertainment company that specializes in combining technology, entertainment, and a social atmosphere to create unique and engaging experiences. Known for its dynamic venues that bring together golf, music, food, and games, Topgolf has established itself as a premier destination for guests seeking both recreational and competitive golf in a fun and inclusive environment. The company prides itself on a culture that values fun, teamwork, excellence, an edgy spirit, and genuine care for its guests and associates. As a part of the global sports and entertainment community, Topgolf is committed to diversity,... Show More
Job Requirements
- 15+ years of restaurant, hotel or golf course management experience
- at least 1 recent year as an Assistant General Manager or General Manager
- high school diploma or equivalent
- excellent communication skills
- time management skills
- organizational skills
- ability to work on a team
- energy and enthusiasm
- high level of self-awareness
- receptivity to change
- integrity
- ability to work in extreme weather conditions for extended periods
- availability to work varied shifts including evenings, weekends and holidays
- ability to stand and walk for long periods including maneuvering stairs
- ability to obtain required licenses and certifications
Job Qualifications
- 15+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
- Multi-unit management experience is desired but not required
- High school diploma or equivalent
- Excellent communication, time management and organization skills
- Ability to work on a team
- Energy and enthusiasm
- A high level of self-awareness, receptivity to change and integrity
- Ability to work in extreme weather conditions for extended periods of time
- Availability to work varied shifts, including evenings, weekends and holidays
- Ability to stand and walk for long periods of time including maneuvering up and down stairs
- Ability to obtain required licenses and certifications for your location
Job Duties
- Supervise the Department Managers and their teams in providing best-in-class service
- Coach and develop their direct reports and the team
- Drive Associate engagement
- Uphold operating standards and drive Guest and team safety and satisfaction
- Hold leaders accountable for managing venue operations
- Hold departments accountable for budgets and spending
- Forecast and control sales and expenses
- Delegate and follow-up on the completion of tasks
- Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
- Interact with Guests to check on the quality of their experience
- Leverage business metrics and trends to drive performance and to maximize profit and revenue
- Cultivate relationships with community leaders and organizations to ensure strong connections
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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