Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Paid holidays
Employee Discounts
competitive salary
supportive work environment
Career development opportunities
inclusive workplace
Job Description
Fairfield by Marriott Inn & Suites Houston Brookhollow is a well-regarded hotel located at 4850 Federal Plaza Dr, Houston, Texas. This property is owned and operated by Cube Hospitality, an independent franchisee that manages all aspects of employment policies and practices distinct from Marriott International, Inc. Known for providing quality accommodations with a focus on comfort, convenience, and excellent guest service, this hotel serves both business and leisure travelers visiting the Houston area. The hotel emphasizes a welcoming atmosphere, modern facilities, and a commitment to maintaining brand standards set by Marriott to ensure every guest has a memorable stay.
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Job Requirements
- Previous experience in hotel management or supervision
- Ability to lead teams effectively
- Strong communication and interpersonal skills
- Capability to multitask and stay organized
- Flexibility to work weekends and holidays
- Proficiency with property management systems and Microsoft Office
- Commitment to quality guest service and team leadership
Job Qualifications
- Previous hotel management or supervisory experience
- Strong leadership skills
- Excellent communication skills
- Effective problem-solving skills
- Ability to multitask and prioritize
- Calm under pressure
- Proficient in hotel management systems (PMS)
- Knowledge of Microsoft Office
- Basic reporting skills
- Commitment to excellent guest service and team development
Job Duties
- Assist the General Manager in overseeing all hotel operations including Front Desk, Housekeeping, Breakfast, and Maintenance
- Ensure consistent delivery of outstanding guest service and promptly resolve guest issues
- Support hiring, training, coaching, and developing team members to deliver strong performance and engagement
- Maintain compliance with brand standards, safety protocols, and company policies
- Monitor daily operations, staffing levels, expenses, and inventory to support financial goals
- Lead or support property initiatives such as quality assurance, guest satisfaction improvements, and operational efficiency projects
- Serve as Manager on Duty as required including weekends and holidays
- Maintain a clean, organized, and welcoming environment throughout all hotel areas
- Assist with reporting, scheduling, payroll entry, and other administrative tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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