Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $68,640.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Employee Discounts
Bonus opportunities
Job Description
CircusTrix, operating under the brand name Sky Zone, is a leader in the active indoor entertainment industry. Sky Zone is widely recognized for offering a dynamic and engaging environment centered around trampoline-based activities that promote physical activity, confidence, joy, and connection. With a mission to enrich lives through the power of boundless play, Sky Zone hosts unforgettable birthday parties, team-building events, and school group activities across the United States. Supported by the parent company CircusTrix, the brand is a top franchise and a growth-focused organization committed to innovation and making a positive impact on communities they serve. The company culture... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- 2-3 years of management or supervisory experience in a guest-facing industry
- strong interpersonal and communication skills
- proven ability to coach and develop teams
- ability to manage multiple priorities in a fast-paced environment
- proficiency with Microsoft Office and scheduling software
- ability to work evenings, weekends, and holidays
- physical ability to be on feet and active during shifts
- commitment to upholding safety standards and brand values
Job Qualifications
- Minimum of 2-3 years of formal management or supervisory experience including direct responsibility for leading teams, ideally in a high-volume guest-facing industry such as hospitality, entertainment, retail, fitness, or restaurants
- experience overseeing daily operations and managing teams in fast-paced environments
- strong communication skills with the ability to give feedback constructively and coach in the moment
- comfort with scheduling, labor targets, and operational goals understanding the impact of daily execution on broader objectives
- a hands-on leadership style and willingness to jump in to solve problems or lead shifts
- proficiency in technology and operational systems including Microsoft Office, POS platforms, scheduling tools, and reporting dashboards
- availability to work evenings, weekends, and holidays when the park is busiest
Job Duties
- Supervise Team Leads and frontline team members during scheduled shifts
- coach in real time to build a team culture of accountability, energy, and care
- support hiring, onboarding, and training efforts
- oversee daily park execution including staffing, guest flow, inventory, and cleanliness
- collaborate with the General Manager on labor strategy, scheduling, and safety procedures
- adapt to real-time operational challenges to ensure smooth and seamless shifts
- ensure guests feel welcome, safe, and supported
- lead guest recovery and train team members to respond with urgency and empathy
- support birthday parties, special events, and high-volume guest flows with confidence
- conduct safety walkthroughs and maintain compliance across all park zones
- maintain clean, well-functioning facilities and uphold brand standards
- lead by example to foster a worry-free, play-filled environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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