Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $78,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401K with company match
Commuter Benefits
Paid Time Off
Employee Discounts
Job Description
San Francisco Marriott Fisherman's Wharf, located at 1250 Columbus Avenue, San Francisco, California, is a prime destination offering guests unparalleled access to world-famous attractions such as the Golden Gate Bridge, Oracle Park, and Pier 39. This iconic hotel is known not only for its prime location but also for its excellent dining options including the Red Fin Restaurant and the Red Fin Lounge which serves craft cocktails. With over 9,000 square feet of catering and event space, it is a sought-after venue for corporate meetings and memorable events alike. The hotel prides itself on its commitment to delivering remarkable guest... Show More
Job Requirements
- High school diploma or GED
- Minimum of 5 years work experience or equivalent
- Experience in hotel management or related field
- Proficient computer skills
- Ability to lead and motivate a team
- Strong problem-solving skills
- Excellent customer service orientation
Job Qualifications
- High school graduate or General Education Degree (GED)
- Bachelor’s Degree preferred
- Computer skills required
- Familiarity with Microsoft Office preferred
- Experience with hotel information systems is required
- Proven leadership and management skills
- Strong communication and interpersonal abilities
- Ability to analyze data and implement effective strategies
Job Duties
- Create and execute innovative strategies that will drive the hotel to exceed guest satisfaction and revenues
- Work collaboratively with all members of the operations team and other hotel departments to ensure guest expectations are always exceeded and hotel operations are always effectively executed
- Anticipate guests’ and employees’ needs and respond promptly
- Always promote positive guest relations
- Ensure that the guest experience is pleasant and positive from arrival through departure
- Analyze GSA scores and comments and enhance positive strategies and develop and execute action plans to eliminate deficiencies
- Ensure all operations staff and supervisors are properly trained to standards and able to carry out the operations of each department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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