Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
HHM Hotels is a respected hospitality management company known for its commitment to quality service and operational excellence in the hotel industry. Managed by HHM Hotels, this opportunity is based within one of their esteemed properties where the focus is on delivering exceptional guest experiences while maintaining high sustainability standards through programs like EarthView. HHM Hotels takes pride in fostering a workplace culture grounded in core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These principles ensure that employees are supported and motivated to grow within the company while delivering the... Show More
Job Requirements
- High school diploma or equivalent
- 1 to 2 years of related experience
Job Qualifications
- High school diploma or equivalent
- 1 to 2 years of related experience
Job Duties
- Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Ensure quality standards of complimentary food service stations are maintained
- Attend weekly meetings to ensure banquet event details are carried out consistent with client requests
- Assist Front Desk Manager and Front Office Supervisor in creating Front Office Schedule
- Manage labor and food cost expenses to fit within budgets and/or updated forecasts
- Receive and inspect food orders from third party catering companies
- Work shifts crossing over from Breakfast Attendant to Guest Service Agent
- Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies
- Work as Manager on Duty, when necessary
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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