Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional development opportunities
Job Description
Topgolf Entertainment Group is a leading global sports and entertainment community renowned for blending the fun of golf with an engaging social atmosphere. With locations throughout the United States and expanding worldwide, Topgolf provides a dynamic environment where guests of all ages can enjoy competitive golf games, delicious food, refreshing beverages, and live entertainment. The company is committed to delivering exceptional guest experiences while fostering a diverse, inclusive, and respectful workplace for its employees. Topgolf's culture is built on its core values of Fun, One Team, Excellence, Edgy Spirit, and Caring, which guide every aspect of its operations and guest... Show More
Job Requirements
- 15+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
- High school diploma or equivalent
- Ability to work in extreme weather conditions for extended periods of time
- Availability to work varied shifts, including evenings, weekends and holidays
- Ability to stand and walk for long periods of time including maneuvering up and down stairs
- Ability to obtain required licenses and certifications for your location
Job Qualifications
- 15+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
- Multi-unit management experience is desired but not required
- High school diploma or equivalent
- Excellent communication, time management and organization skills
- Ability to work on a team
- Energy and enthusiasm
- A high level of self-awareness, receptivity to change and integrity
- Ability to work in extreme weather conditions for extended periods of time
- Availability to work varied shifts, including evenings, weekends and holidays
- Ability to stand and walk for long periods of time including maneuvering up and down stairs
- Ability to obtain required licenses and certifications for your location
Job Duties
- Supervise the Department Managers and their teams in providing best-in-class service
- Coach and develop their direct reports and the team
- Drive Associate engagement
- Uphold operating standards and drive Guest and team safety and satisfaction
- Hold leaders accountable for managing venue operations
- Hold departments accountable for budgets and spending
- Forecast and control sales and expenses
- Delegate and follow-up on the completion of tasks
- Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
- Interact with Guests to check on the quality of their experience
- Leverage business metrics and trends to drive performance and to maximize profit and revenue
- Cultivate relationships with community leaders and organizations to ensure strong connections
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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