Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $37,500.00 - $70,900.00
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Work Schedule

On-call
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

Five Star Parks & Attractions stands as the largest privately owned operator of family entertainment centers in the United States, boasting 28 exciting venues across 13 states. Headquartered in Charlotte, North Carolina, the company has experienced remarkable growth, expanding from just three locations in 2019 to a vibrant national portfolio of award-winning venues that include popular names like Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, and Craig's Cruisers. Recognized on the 2024 Inc. 5000 list at number 299 for a staggering 1,408 percent three-year growth, Five Star Parks continues to lead the amusement and hospitality... Show More

Job Requirements

  • Must be at least 21 years of age
  • must have a high school diploma or GED or equivalent combination of relevant education and experience
  • must have at least one year of management or supervisory experience
  • experience in restaurant food and beverage management is required
  • must be able to work weekends and holidays
  • must be able to work up to 45 hours per week available every weekend
  • able to stand for long periods of time
  • able to lift 39lbs unaided
  • valid driver's license required
  • authorized to work in the United States

Job Qualifications

  • Must be at least 21 years of age
  • must have a high school diploma or GED or equivalent combination of relevant education and experience
  • must have at least one year of management or supervisory experience
  • experience in restaurant food and beverage management is required
  • strong teamwork ethic and attitude
  • attention to detail
  • passion for the work and commitment to delivering exceptional customer service
  • time management and a sense of urgency
  • leadership skills

Job Duties

  • Supervise a diverse team of 15-50+ employees ensuring efficient daily operations
  • maintain accurate records of employee attendance on a daily basis
  • conduct periodic checks on attraction operators ensuring accurate and safe operation of attractions
  • train and communicate with Shift Lead and Front Desk Lead positions on a daily basis
  • proficiently operate all attractions and maintain day-to-day notes on staff performance
  • keep employees informed on culture standards and updates such as sales specials or new job opportunities
  • communicate daily with team members fostering a strong teamwork ethic and attitude
  • maintain a safety-focused attitude at all times
  • oversee specific roles such as scheduling redemption cleaning supplies as required
  • be on call for special projects or holidays

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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