Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $62,000.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan with company matching
Paid Time Off
Employee Discounts
Training and development opportunities
Job Description
CircusTrix, operating under the brand name Sky Zone, is a pioneering company in the active indoor entertainment industry. Sky Zone is best known for its innovative trampoline parks that provide fun, fitness, and celebration experiences across the United States. As a leader in providing high-energy and engaging recreational activities, Sky Zone stands out as a destination for unforgettable birthdays, team-building events, school parties, and more. Backed by its parent company CircusTrix, which is recognized for its growth and impact within the franchise world, Sky Zone continually pushes the boundaries of interactive entertainment and guest satisfaction. The company prides itself on... Show More
Job Requirements
- Minimum of 2-3 years of formal management or supervisory experience
- experience in a high-volume, guest-facing industry
- strong communication skills
- proficiency with scheduling and labor management
- hands-on leadership approach
- familiarity with Microsoft Office and POS systems
- availability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- Minimum of 2-3 years of formal management or supervisory experience including direct responsibility for leading teams, ideally in a high-volume, guest-facing industry such as hospitality, entertainment, retail, fitness, or restaurants
- experience overseeing daily operations, managing teams on the floor, and adapting to shifting priorities in real time
- strong communication skills, with the ability to give feedback with care, build trust quickly, and coach in the moment
- comfort with scheduling, labor targets, and supporting operational goals
- a hands-on leadership style, willing to jump in to solve problems and set the tone during busy periods
- comfortable using technology and operational systems with proficiency in Microsoft Office, POS platforms, scheduling tools, and reporting dashboards
- availability to work evenings, weekends, and holidays
Job Duties
- Supervise team leads and frontline team members during scheduled shifts
- coach in real time to build a team culture of accountability, energy, and care
- support hiring, onboarding, and training efforts
- oversee daily park execution including staffing, guest flow, inventory, and cleanliness
- collaborate with the general manager on labor strategy, scheduling, and safety procedures
- adapt to real-time challenges to keep operations smooth and seamless
- ensure guests feel welcome, safe, and supported from check-in to check-out
- lead guest recovery when needed and train the team to respond with urgency and empathy
- support birthday parties, special events, and high-volume guest flow with confidence
- conduct safety walkthroughs and support compliance across all park zones
- maintain clean, well-functioning facilities and uphold brand standards
- lead by example to create a worry-free, play-filled environment for all
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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