Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $68,640.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
bonus opportunity
Employee Discounts
Job Description
CircusTrix dba Sky Zone is a leading company in active indoor entertainment, dedicated to creating unforgettable experiences through boundless play. As a recognized top franchise and growth brand, backed by the parent company CircusTrix, Sky Zone hosts a variety of events such as birthdays, team gatherings, and school parties across the United States. The mission at Sky Zone is to enrich lives by fostering confidence, connection, and joy through play. With a culture grounded in core values such as playing without limits, igniting innovation, growing together, fueling joy, and serving big while giving bigger, Sky Zone prides itself on a... Show More
Job Requirements
- Minimum of 2-3 years of formal management or supervisory experience
- including direct responsibility for leading teams in high-volume, guest-facing industries
- experience overseeing daily operations and managing teams
- strong communication skills
- comfort with scheduling, labor targets, and operational goals
- hands-on leadership style
- proficiency with technology including Microsoft Office and POS platforms
- availability to work evenings, weekends, and holidays
Job Qualifications
- Minimum of 2-3 years of formal management or supervisory experience in high-volume, guest-facing industries such as hospitality, entertainment, retail, fitness, or restaurants
- experience overseeing daily operations and managing teams on the floor
- strong communication and coaching skills
- proficiency with technology and operational systems including Microsoft Office, POS platforms, scheduling tools, and reporting dashboards
- hands-on leadership style
- ability to adapt to shifting priorities in real time
- availability to work evenings, weekends, and holidays
Job Duties
- Supervise team leads and frontline team members during scheduled shifts
- coach in real time to build a team culture of accountability, energy, and care
- support hiring, onboarding, and training efforts
- oversee daily park execution including staffing, guest flow, inventory, and cleanliness
- collaborate with general manager on labor strategy, scheduling, and safety procedures
- adapt to real-time challenges to keep operations smooth and seamless
- ensure guests feel welcome, safe, and supported from check-in to check-out
- lead guest recovery with urgency and empathy
- support birthday parties, special events, and high-volume guest flow
- conduct safety walkthroughs and support compliance across all park zones
- maintain clean, well-functioning facilities meeting brand standards
- lead by example to create a worry-free, play-filled environment for all
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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