Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Comprehensive health benefits
Paid Time Off
Paid holidays
401K with company match
Daily Pay benefit
Family benefits
wellness programs
flexible spending accounts
Tuition Assistance
Military leave
Employee assistance program
Life insurance
Disability insurance
accident insurance
critical illness insurance
hospital insurance
Pet insurance
exclusive discounts
Advancement opportunities
Community Involvement Programs
Job Description
Westgate Resorts is a leading company in the timeshare and hospitality industry, renowned for offering a broad spectrum of vacation experiences across some of the most sought-after destinations in the United States. With resort locations in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona, Westgate Resorts has established itself as a premier vacation provider that meets diverse family needs and financial budgets. Their commitment is to make memorable and affordable vacations accessible for families by providing options that range from beach vacations on the Atlantic coast to mountain retreats in the snow-covered Utah region. As one of the world's... Show More
Job Requirements
- High school diploma or GED
- five years of experience in operations or related field
- one to three years of leadership experience
- one to two years of project management or coordination experience
- proficiency in Microsoft Office Suite
- experience with Medallia, SharePoint, and HotSOS
- strong communication skills
- ability to analyze data and provide insights
- ability to work independently
- physical ability to occasionally lift up to 25 pounds
- willingness to travel occasionally to resort properties
Job Qualifications
- Five years of experience in operations, engineering, or a related field
- one to three years of leadership experience, with a proven ability to guide teams and support organizational goals
- one to two years of experience in project management or project coordination
- demonstrated expertise in streamlining processes and managing complex initiatives in a corporate or multi-location environment
- experience collaborating with cross-functional teams, including leadership, on initiatives and projects
- familiarity with financial analysis, project tracking, and operational reporting
- preferred experience in the hospitality, engineering, or property management industries
- high school diploma or GED (required)
- associate's or bachelor's degree (preferred)
- advanced knowledge of Microsoft Office Suite (Excel, PowerPoint, Word) and experience with operational tools such as Medallia, SharePoint, and HotSOS
- ability to analyze data, identify trends, and provide actionable insights to support decision-making
- excellent written and verbal communication skills, with the ability to effectively collaborate across all levels of the organization
- demonstrated ability to work independently, lead initiatives, and foster alignment across cross-functional teams
- skilled in coordinating and tracking project plans, timelines, and deliverables with attention to detail
- strong understanding of process improvement, compliance standards, and departmental efficiencies
- ability to build relationships with resort teams, vendors, and corporate leadership to drive successful outcomes
Job Duties
- Serve as a support liaison alongside the director of engineering operations, coordinating communication with resort engineering teams to ensure consistent messaging and adherence to processes
- support vendor communication and coordination as needed to facilitate projects and align with departmental objectives
- collaborate with project teams to assist in planning, coordinating, and executing key initiatives, ensuring alignment with departmental goals and timelines
- track and manage departmental reports, compliance documentation, and other critical processes to maintain operational efficiency
- provide assistance with policy updates, resource management, and document organization
- assist in reviewing financial documents, including profit and loss statements (P&Ls) and budget planning/tracking
- prepare, submit, and track project proposals, including those related to capital and renovation projects, ensuring timely approval and clear communication with project managers
- analyze operational data to identify trends, provide insights, and support decision-making processes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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