Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,050.00 - $66,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401(k) Plan
Paid Time Off
Life insurance
Group disability insurance
Travel Discounts
Tuition Assistance
Paid parental leave
Job Description
AC Hotel Miami Beach is a distinguished property managed by Marriott International, a world-renowned leader in the hospitality industry. Nestled in the vibrant city of Miami Beach at 2912 Collins Avenue, Florida, this hotel exemplifies Marriott's commitment to quality, service, and a distinctive guest experience. As part of the global Marriott family, AC Hotels embrace a modern European-inspired design philosophy that focuses on sleek aesthetics, refined simplicity, and singular attention to detail. The AC Hotel Miami Beach offers guests a sophisticated environment where seamless service and thoughtful design converge, delivering an unparalleled stay.
At AC Hotel Miami Beach, famil... Show More
At AC Hotel Miami Beach, famil... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in guest services, front desk, housekeeping, or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in guest services, front desk, housekeeping, or related area
- Ability to manage and lead teams
- Strong interpersonal and problem-solving skills
- Availability to work full time
- Bonus eligibility
Job Qualifications
- High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in guest services, front desk, housekeeping, or related area
- Strong leadership and communication skills
- Ability to manage multiple operational functions
- Commitment to delivering excellent guest service
- Proficiency in monitoring financial performance
- Experience in staff training and development
Job Duties
- Assist in executing all hotel operations including Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance
- Manage staff and lead specific teams to meet or exceed property goals
- Improve guest and employee satisfaction continuously
- Ensure compliance with standards and procedures
- Foster a motivating, empowering, and teamwork-driven property environment
- Understand employee and guest satisfaction results and develop improvement plans
- Communicate and update goals and results with employees
- Provide excellent customer service and promptly respond to guest concerns
- Participate in hiring decisions and conduct employee orientations
- Conduct quality audits and review financial statements to identify cost reduction opportunities
- Perform scheduling and hourly job functions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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