DRM EMPLOYEES LLC

Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $38,500.00 - $72,800.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive salary
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts

Job Description

Our hotel is a renowned establishment in the hospitality industry, known for delivering exceptional guest experiences through outstanding service and operational excellence. As a full-service hotel, we pride ourselves on maintaining high standards of comfort, convenience, and quality for both leisure and business travelers. Our commitment to excellence extends beyond the physical amenities to every interaction guests have with our dedicated staff. With a vibrant and growth-oriented team culture, we continuously strive to innovate and elevate our service to meet and exceed industry standards and guest expectations. We offer employment opportunities that encourage professional growth and reward dedication and performance.... Show More

Job Requirements

  • Proven experience in hotel management or a similar hospitality leadership role
  • Strong understanding of hotel operations, guest service standards, and brand compliance
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work flexible hours, including nights, weekends, and holidays
  • Ability to work on your feet for extended periods
  • Leadership skills with the ability to motivate and collaborate with diverse teams
  • High level of professionalism, adaptability, and attention to detail

Job Qualifications

  • Proven experience in hotel management or a similar hospitality leadership role
  • Strong understanding of hotel operations, guest service standards, and brand compliance
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work flexible hours, including nights, weekends, and holidays
  • Ability to work on your feet for extended periods
  • Leadership skills with the ability to motivate and collaborate with diverse teams
  • High level of professionalism, adaptability, and attention to detail

Job Duties

  • Manage all operational activities within the hotel to ensure smooth and efficient functioning
  • Ensure compliance with all company policies, brand standards, and regulatory requirements
  • Serve as Manager on Duty, overseeing guest services and staff performance during assigned shifts
  • Work flexible hours, including nights, holidays, weekends, and overnight shifts, to meet operational needs
  • Partner with department leaders to monitor performance, identify areas for improvement, and implement solutions
  • Resolve guest issues promptly and professionally to ensure guest satisfaction
  • Fill in for shift work as needed to support team coverage and operational demands
  • Maintain a high level of physical activity, including standing for 8 hours or more, to effectively manage daily operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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