Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $80,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Restaurant Associates is a prominent provider in the hospitality industry, specializing in dining and event catering services for some of the United States' most prestigious museums, performing arts centers, and corporations. Recognized by Glassdoor's Employee Choice Awards as one of the best places to work, Restaurant Associates represents excellence in service and operational standards. A member of Compass Group USA, Restaurant Associates benefits from the resources and values of one of the world's largest foodservice companies, known for its commitment to diversity, fairness, and equal employment opportunity. The company's focus on innovation, quality, and outstanding guest experiences has earned it... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field or equivalent experience
- Minimum of 5 years experience in upscale dining, hotel management, or luxury hospitality
- At least 3 years in a supervisory or leadership role
- Demonstrated skill in team leadership, training, and staff development
- Strong knowledge of operational and financial management practices
- Proficient in POS and reservation systems and Microsoft Office suite
- Ability to communicate effectively with diverse guests and staff
- Capability to maintain high standards of cleanliness, safety, and health compliance
- Flexibility to work in a fast-paced airport lounge environment
- Must maintain a professional appearance and demeanor
- Ability to work under pressure and resolve guest issues promptly
Job Qualifications
- Bachelor's degree in hospitality management or equivalent experience in fine dining or luxury hospitality
- 5-8 years of upscale dining or hotel management experience, with at least 3 years in a leadership capacity
- Proven ability to recruit, train, and develop service-focused teams
- Strong operational and financial skills, including labor management and inventory control
- Proficiency with POS, payroll, and reservation systems
- Microsoft Office suite required
- Exceptional communication, organization, and guest engagement skills
- Professional demeanor, polished appearance, and ability to thrive under pressure
- Experience working within airport or travel lounge environments preferred
Job Duties
- Lead, train, and develop all front-of-house associates, ensuring flawless fine dining service and hospitality standards
- Oversee daily operations across restaurant, bar, and market-style outlets, ensuring all guest touchpoints reflect the Delta One brand experience
- Manage scheduling, payroll, and administrative functions to ensure efficient labor and cost controls
- Conduct daily pre-shift meetings and service briefings to align staff on VIPs, flight schedules, and special events
- Coordinate with culinary, beverage, and housekeeping teams to ensure consistent quality and service flow
- Manage all reservation and seating systems to maximize capacity and guest satisfaction
- Maintain a visible presence on the floor, engaging with guests and resolving any issues promptly and professionally
- Ensure all front-of-house areas maintain the highest levels of cleanliness, safety, and presentation
- Uphold and reinforce all health, safety, and security standards within an airport environment
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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