Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $60,000.00
Work Schedule
On-call
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Uniform allowance
Job Description
The hiring establishment is a professional security services provider that operates in highly sensitive environments such as transportation hubs. With a firm commitment to safety, quality assurance, and regulatory compliance, this company delivers tailored security solutions to clients, ensuring the protection of assets, employees, and the public. The company is known for its rigorous training programs, adherence to safety management systems, and a strong focus on teamwork and excellent communication. Headquartered in Detroit, Michigan, the company services key locations including major airport terminals, emphasizing maintaining the highest safety standards and regulatory adherence in its operations.
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Job Requirements
- Must be 18 years of age or older
- high school diploma or equivalent
- some supervisory or management experience in a shift work environment
- verbal and written communication skills
- must have reliable telephone and transportation
- must be able to sit, stand, lift, and/or bend throughout shift
- must pass pre-employment and random drug tests
- must complete a criminal background check
- must be able to read, understand and carry out instructions in English
- must meet necessary requirements to obtain a security sensitive identification badge
- must be able to verbally direct in English
- must be a citizen of the United States or possess necessary authorization from the Immigration and Naturalization Service (INS)
- must treat all information as confidential
- must possess tact to deal with all levels of situations, client representatives, employees and the public
Job Qualifications
- High school diploma or equivalent
- some supervisory/management experience in shift work environment
- verbal and written communication skills
- familiarity with safety management systems
- knowledge of relevant company, client, and government regulations
- ability to perform supervisory duties and lead a team
- problem-solving skills
- customer service and interpersonal skills
- ability to manage scheduling and personnel
- ability to maintain confidentiality
- proficiency in English both verbal and written
- ability to work under pressure and respond to emergency situations
Job Duties
- Ensure implementation of the Safety Management System (SMS)
- implement safety plan for station
- maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
- actively participate in the Safety Management System (SMS)
- perform all duties of subordinate employees when necessary
- be familiar with all pertinent regulations (company/client/government agencies)
- schedule personnel daily and furnish copy to Department Manager
- monitor employee activity and make adjustments as needed
- ensure employees follow all regulations/procedures
- check in/out sheets to ensure all employees have logged in times correctly
- deal courteously and tactfully with fellow employees
- communicate effectively with fellow employees and client representatives
- make recommendations to Department Manager regarding personnel performance
- communicate safety hazards and equipment problems to Department Manager or General Manager
- ensure state licenses and training records are current
- be on call 24 hours per day
- report inquiries and other major incidents to Department Managers
- respond to inquiries from client, staff, and passengers courteously
- keep supervisor informed of needs and problems in assigned areas
- maintain cleanliness of immediate work area and report maintenance needs
- project a positive image and respond to inquiries from clients, staff and public in a courteous manner
- attend meetings and in-services as required
- utilize appropriate communications channels and maintain records, reports and files as required
- be in proper uniform or business attire as directed and keep identification badges visible
- adhere to company policies and procedures
- utilize company and client equipment, supplies and resources in a conscientious, cost-effective manner
- perform quality assurance service audits as directed to conform to client’s specifications and/or procedures
- perform other duties as requested
- comply with all safety requirements including reporting unsafe conditions and wearing proper PPE
- ensure employees follow all safety requirements through safety briefings, training oversight, and accident investigations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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