Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $39,700.00 - $75,100.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
employee recognition programs
performance bonuses

Job Description

Our client is a distinguished service operations company providing top-tier janitorial and maintenance management solutions across major cities in North Carolina including Greensboro, Raleigh-Durham, and Charlotte. With a commitment to excellence and client satisfaction, the company prides itself on maintaining the highest standards in cleanliness, safety, and service delivery. Operating in a dynamic and fast-paced environment, the organization is focused on leveraging skilled personnel to achieve operational efficiency and foster a culture of teamwork and professional growth.

We are currently seeking an experienced Operations Manager to join our team on a full-time, on-site basis. This pivotal role demands an in... Show More

Job Requirements

  • ability to work on-site in North Carolina locations including Greensboro, Raleigh-Durham, and Charlotte
  • willingness to perform physical duties such as standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, or balancing
  • ability to lift and/or move items over 75 pounds
  • close and distance vision abilities
  • hearing capability
  • full-time availability
  • management experience
  • commitment to safety protocols including OSHA and airport regulations

Job Qualifications

  • at least three years of experience in managing service operations
  • knowledge of performance metrics
  • excellent communication and leadership skills
  • organizational and time-management skills
  • decision-making skills
  • must have excellent internal and external customer service skills
  • professional appearance and demeanor
  • ability to lead others and motivate people
  • ability to work individually and as part of a team
  • an intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
  • Microsoft Office skills, i.e., Excel, Word plus Gmail, Google Docs, Google Calendar
  • excellent written and verbal communication skills

Job Duties

  • Create an inspiring team environment with an open communication culture
  • set clear team goals
  • delegate tasks and set deadlines
  • oversee day-to-day operation
  • monitor team performance and report on metrics
  • motivate team members
  • discover training needs and provides coaching
  • listen to team members’ feedback and resolve any issues or conflicts
  • recognize high performance and reward accomplishments
  • encourage creativity and risk-taking
  • be willing and able to work in a janitorial role daily along with your other responsibilities
  • must ensure the safety of all the employees
  • is responsible for all day-to-day operations, performance, supervision, and control of services provided and ensures that these services are performed in an effective and efficient manner
  • must be fully familiar with the requirements of his/her responsibilities to include the schedules and ensure the proper skilled staffing levels are met
  • shall implement policies and procedures relating to all services covered by the application of specifications
  • shall be responsible for the supervision and training of his/her employees to ensure compliance with all provision’s duties
  • shall issue reports and summaries as required and upon request
  • shall develop and implement long-range maintenance and repair plans for equipment and systems
  • shall be responsible for the training of all employees in the performance of their duties
  • must ensure that the work responsibilities are allocated properly among subordinates by the development and implementation of manpower schedules
  • shall establish and coordinate work methods, procedures, and work-scheduling programs to result in a safe, reliable, and efficient operation ensuring the ability to meet required goals

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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