Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $68,640.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan with company matching
Paid Time Off
Employee Discounts
Bonus opportunities
Job Description
CircusTrix, operating under the well-known brand Sky Zone, is a leading company in the active indoor entertainment industry. Sky Zone is renowned for providing boundless play experiences on trampoline courts and a variety of fun-filled activities that bring joy and connection to people of all ages. Their mission is to enrich lives by fostering confidence, joy, and meaningful connections through play. As a top franchise backed by CircusTrix, Sky Zone is recognized for innovation and growth in the entertainment space, hosting unforgettable events such as birthdays, team gatherings, and school parties across the United States. The culture at Sky Zone... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- At least 2-3 years of formal management or supervisory experience
- Experience in a high-volume, guest-facing environment such as hospitality, entertainment, retail, fitness, or restaurants
- Strong communication skills
- Ability to manage scheduling and labor targets
- Proficiency with Microsoft Office and operational systems
- Flexible availability including evenings, weekends, and holidays
- Ability to lead teams effectively and maintain operational standards
Job Qualifications
- Minimum of 2-3 years of formal management or supervisory experience including direct responsibility for leading teams in a high-volume, guest-facing industry such as hospitality, entertainment, retail, fitness, or restaurants
- Experience overseeing daily operations and managing teams on the floor with the ability to adapt to shifting priorities in real time
- Strong communication skills with the ability to give feedback with care, build trust quickly, and coach in the moment
- Comfort with scheduling, labor targets, and supporting operational goals
- Hands-on leadership style with a willingness to jump in to solve problems and lead shifts
- Comfortable using technology and operational systems including Microsoft Office, POS platforms, scheduling tools, and reporting dashboards
- Availability to work evenings, weekends, and holidays
Job Duties
- Supervise team leads and frontline team members during scheduled shifts
- Coach in real time to build a team culture of accountability, energy, and care
- Support hiring, onboarding, and training efforts
- Oversee daily park execution including staffing, guest flow, inventory, and cleanliness
- Collaborate with the general manager on labor strategy, scheduling, and safety procedures
- Adapt to real-time challenges to keep operations smooth and seamless
- Ensure guests feel welcome, safe, and supported from check-in to check-out
- Lead guest recovery when needed and train the team to respond with urgency and empathy
- Support birthday parties, special events, and high-volume guest flow with confidence
- Conduct safety walkthroughs and support compliance across all park zones
- Maintain clean, well-functioning facilities and hold the team to brand standards
- Lead by example to create a worry-free, play-filled environment for all
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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