Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $68,640.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan with company matching
Paid Time Off
Employee Discounts
Bonus opportunities
Job Description
CircusTrix, operating under the well-known brand Sky Zone, is a leader in the active indoor entertainment industry. Sky Zone has established itself as a top franchise brand recognized for its significant growth and innovation nationwide. This company specializes in creating memorable experiences through its trampoline parks, hosting a variety of events including birthdays, school parties, and team-building activities. With a mission centered on enriching lives through boundless play, Sky Zone fosters a culture driven by core values such as Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger. These values are integral to how the... Show More
Job Requirements
- Minimum of 2-3 years of formal management or supervisory experience
- Experience in high-volume guest-facing industry
- Ability to oversee daily operations and manage floor teams
- Strong communication and coaching skills
- Comfort with scheduling and labor management
- Hands-on leadership approach
- Proficiency in technology and operational systems
- Availability to work evenings, weekends, and holidays
Job Qualifications
- Minimum of 2-3 years of formal management or supervisory experience including direct responsibility for leading teams
- Experience in a high-volume, guest-facing industry such as hospitality, entertainment, retail, fitness, or restaurants
- Experience overseeing daily operations, managing teams on the floor, and adapting to shifting priorities in real time
- Strong communication skills with ability to give feedback with care and coach in the moment
- Comfort with scheduling, labor targets, and supporting operational goals
- Hands-on leadership style
- Comfortable using technology and operational systems including Microsoft Office, POS platforms, scheduling tools, and reporting dashboards
- Availability to work evenings, weekends, and holidays
Job Duties
- Supervise team leads and frontline team members during scheduled shifts
- Coach in real time to build a team culture of accountability, energy, and care
- Support hiring, onboarding, and training efforts
- Oversee daily park execution including staffing, guest flow, inventory, and cleanliness
- Collaborate with the General Manager on labor strategy, scheduling, and safety procedures
- Adapt to real-time challenges to keep operations smooth and seamless
- Ensure guests feel welcome, safe, and supported from check-in to check-out
- Lead guest recovery and train the team to respond with urgency and empathy
- Support birthday parties, special events, and high-volume guest flow
- Conduct safety walkthroughs and support compliance across park zones
- Maintain clean, well-functioning facilities and hold the team to brand standards
- Lead by example to create a worry-free, play-filled environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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