Operations Manager

Bensalem, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k)

Employee Discounts

Life insurance

Tuition Reimbursement

Job Description

Topgolf Entertainment Group is a leading sports and entertainment company that is renowned for revolutionizing the way people experience golf and social entertainment. With a global footprint, Topgolf combines technology, entertainment, and sports to offer an engaging experience that brings people together in a fun and vibrant atmosphere. The company is committed to creating an inclusive environment that celebrates diversity and fosters community connections. Topgolf's venues are not just golf driving ranges; they feature exceptional food and beverage services, live entertainment, and interactive games, making them popular destinations for both casual visitors and seasoned golfers.

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Job Requirements

15+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an assistant general manager or general manager with a restaurant, hotel, or golf environment
multi-unit management experience is desired but not required
high school diploma or equivalent
excellent communication, time management and organization skills
ability to work on a team
energy and enthusiasm
a high level of self-awareness, receptivity to change and integrity
ability to work in extreme weather conditions for extended periods of time
availability to work varied shifts, including evenings, weekends and holidays
ability to stand and walk for long periods of time including maneuvering up and down stairs
ability to obtain required licenses and certifications for your location

Job Qualifications

15+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an assistant general manager or general manager with a restaurant, hotel, or golf environment
multi-unit management experience is desired but not required
high school diploma or equivalent
excellent communication, time management and organization skills
ability to work on a team
energy and enthusiasm
a high level of self-awareness, receptivity to change and integrity
availability to work varied shifts, including evenings, weekends and holidays
ability to obtain required licenses and certifications for your location

Job Duties

Supervise the Department Managers and their teams in providing best-in-class service
coach and develop their direct reports and the team
drive associate engagement
uphold operating standards and drive guest and team safety and satisfaction
hold leaders accountable for managing venue operations
hold departments accountable for budgets and spending
forecast and control sales and expenses
delegate and follow-up on the completion of tasks
demonstrate Topgolf's core values: Fun, One Team, Excellence, Edgy Spirit and Caring
interact with guests to check on the quality of their experience
leverage business metrics and trends to drive performance and to maximize profit and revenue
cultivate relationships with community leaders and organizations to ensure strong connections

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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