Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k plan
Flexible Schedule
Employee Discounts
Professional development opportunities
Job Description
Mint House is a dynamic hospitality company specializing in providing high-quality, tech-enabled apartment living experiences in major metropolitan markets across the United States. Positioned as a leader in the extended stay and boutique hospitality sector, Mint House combines the comforts of home with the convenience and sophistication of a hotel. Focusing on seamless guest experiences, the company maintains strict standards of service, cleanliness, and property maintenance to enhance guest satisfaction and repeat business. With properties located strategically to support business travelers and other guests, Mint House has cultivated a reputation for superior accommodations and friendly, responsive customer service. The company... Show More
Job Requirements
- High school diploma or equivalent
- minimum of three years hotel management experience
- ability to commute within Dallas Fort Worth area
- ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds
- excellent communication skills
- proficiency with technology and mobile apps
- ability to work independently and as part of a team
- problem-solving skills
- bilingual Spanish preferred
Job Qualifications
- Minimum of three years hotel management experience at a boutique or extended stay hotel
- bilingual in Spanish strongly preferred
- exceptional people skills with experience hiring, training, coaching, and managing hourly employees
- comfortable using new technology and mobile applications
- honest, reliable, and able to work independently and with a team
- confident in taking charge and problem solving
- process-oriented with vendor management skills
Job Duties
- Develop vendor relationships
- perform housekeeping quality audits and inventory checks
- lead troubleshooting and maintenance of technical issues such as WiFi and TV setup
- collaborate with corporate team to implement standards
- prioritize, delegate, and support day-to-day tasks of associates
- manage associate coverage and coordination
- conduct regular room inspections and address maintenance or cleanliness concerns
- train, coach, and provide performance feedback to associates
- promote a guest-centric culture
- provide real-time feedback to guest agents and supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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