Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.50 - $34.62
Benefits
Health Insurance
Dental Insurance
401(k) Plan
Paid Time Off
Life insurance
Disability insurance
Employee stock purchase plan
Job Description
AC Hotel National Harbor Washington DC Area is a distinguished member of the AC Hotels brand under Marriott International, known globally for its commitment to delivering exceptional hospitality experiences. Situated at 156 Waterfront Street, National Harbor, Maryland, this full-time management opportunity opens the door to working in a vibrant environment where attention to detail and a passion for guest service are paramount. Marriott International, the umbrella company for AC Hotels, is a leader in the hospitality industry, recognized for its comprehensive benefits package, inclusive corporate culture, and dedication to employee development. AC Hotels designs spaces that blend modernity with comfort,... Show More
Job Requirements
- High school diploma or GED
- Four years experience in guest services, front desk, housekeeping or related professional area
- Or two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
- Two years experience in relevant professional area
- Strong communication skills
- Leadership capability
- Ability to work full time
- Must be able to work on-site at National Harbor, Maryland
Job Qualifications
- High school diploma or GED with four years experience in guest services, front desk, housekeeping, or related area
- Or two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with two years relevant experience
- Strong leadership and communication skills
- Ability to understand and analyze guest satisfaction metrics
- Proficient in hospitality operations and property management
- Demonstrated ability to provide excellent customer service
- Experience in employee training and development
- Understanding of financial statements and hotel profitability
Job Duties
- Supports successful execution of hotel operations departments
- Manages staff and leads specific teams
- Translates organizational goals to the team relating to guest tracking and productivity
- Communicates guest and employee satisfaction results and game plans
- Assists in team capability development and meeting expectations
- Demonstrates leadership through self-confidence, energy, and enthusiasm
- Provides excellent customer service and addresses guest concerns proactively
- Follows property-specific recovery plans and publishes guest satisfaction results
- Conducts employee meetings and assists in scheduling for guest and occupancy goals
- Participates in hiring, orientation, and training of staff
- Assists in performing annual quality audits and monitors financial performance
- Ensures compliance with hospitality standards and key control programs
- Performs hourly job functions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter