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Abbott Laboratories

Operations Lead Receptionist

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $22.50 - $45.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
wellness programs

Job Description

Abbott is a globally recognized leader in the healthcare industry, dedicated to helping people live more fully at all stages of life. With a diverse portfolio that includes diagnostics, medical devices, nutritionals, and branded generic medicines, Abbott operates in more than 160 countries worldwide. Employing over 114,000 colleagues, the company is committed to innovation, quality, and improving patient outcomes through life-changing technologies. Abbott's Diabetes Care division focuses on providing advanced solutions and support for individuals managing diabetes, ensuring they have access to reliable tools and information to manage their health effectively.

As a Receptionist at Abbott Diabetes Care, ... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in a receptionist or customer-facing role
  • proficiency in basic computer skills and office software
  • strong communication skills
  • ability to learn new technology quickly
  • excellent organizational skills
  • capacity to manage multiple priorities in a dynamic environment

Job Qualifications

  • High school diploma or equivalent
  • additional administrative training preferred
  • previous experience as a receptionist or in a customer-facing role
  • strong verbal and written communication skills
  • proficient in basic computer skills and office software including Microsoft Office Suite, email, and scheduling tools
  • comfortable using technology and able to learn new systems quickly
  • strong computer literacy including data entry and navigating internal systems
  • excellent organizational skills and attention to detail
  • ability to manage multiple tasks in a fast-paced environment

Job Duties

  • Operate a multi-line phone system to receive and correctly route incoming and outgoing calls
  • take and distribute clear, accurate messages promptly
  • greet visitors professionally and determine the nature of their visit
  • issue visitor passes and maintain visitor logs in compliance with Visitor Policy
  • notify the appropriate employee or department of visitor arrival or escort visitors as needed
  • follow protocol for expected and unexpected government agency visits
  • respond to routine inquiries while ensuring compliance with company guidelines
  • provide general guidance to visitors and callers
  • schedule and maintain conference room bookings using internal systems
  • coordinate catering for meetings
  • prepare documents, type correspondence, and assist with clerical tasks
  • organize and distribute incoming mail
  • manage outgoing mail and courier packages
  • manage ADC Reception and Facilities Helpdesk inboxes and triage work order-related requests
  • submit and manage work order requests via Maximo and follow up as necessary
  • provide status updates on work orders via biweekly meetings with managers
  • generate facility supply orders and confirm receipt via Ariba portal
  • maintain the Reception Manual
  • train backup receptionists
  • provide Facilities administrative support including site communications, scheduling events, and managing ergonomic supply orders and inventory systems
  • complete all mandatory training on time as required by Abbott policies and procedures
  • adhere to company standards for safety, confidentiality, and compliance
  • comply with FDA regulations and other regulatory requirements
  • work closely with team members, employees, and vendors to ensure smooth operations
  • support cross-functional communication and assist with coordination of services
  • maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors
  • support all Company initiatives as identified by management and in support of multiple departments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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