Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
opportunities for bonuses
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Job Description
GMTCare is a leading provider of non-emergency medical transportation (NEMT) services with a robust presence in the southwestern United States, specifically in Nevada, Arizona, and New Mexico. Established in 2009 and headquartered in Las Vegas, GMTCare has built a strong reputation for delivering safe, reliable, and compassionate transportation services tailored to individuals with a broad range of mobility needs. The company's commitment to excellence is reflected in its core values summarized by the acronym "We CARE" which stands for Compassion, Attitude, Responsibility, and Excellence. These values guide every interaction with patients and help shape a supportive and dedicated workplace culture.... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum 3 years supervisory experience in operations or related fields
- Strong leadership abilities
- Excellent communication skills
- Analytical and problem-solving aptitude
- Ability to multitask effectively
- Proficient with Microsoft Office Suite
- Willingness to work onsite in Santa Fe, NM
- Ability to comply with all regulatory requirements
Job Qualifications
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field preferred
- 3+ years of supervisory experience in operations, healthcare, transportation, or related field
- Strong leadership and people management skills
- Exceptional communication and interpersonal skills, with the ability to collaborate across departments
- Excellent analytical, problem-solving, and decision-making skills, with the ability to provide clear operational insights to senior leadership
- Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment
- Proficient in Microsoft Office Suite (Excel, Outlook, Teams, etc.)
- Experience with healthcare, fleet management, logistics technology, and regulatory compliance preferred
Job Duties
- Oversee daily operations to ensure efficiency, consistency, and exceptional service
- Develop, implement, and maintain operational strategies, policies, and procedures
- Identify and execute opportunities to optimize workflows, reduce costs, and improve overall productivity
- Lead, coach, and support team members to achieve both individual goals and organizational objectives
- Conduct regular performance evaluations, deliver constructive feedback, and support employee growth and development
- Assess staffing needs and collaborate with Human Resources in the recruitment and hiring process
- Foster a positive, inclusive workplace culture that promotes team engagement, motivation, and collaboration
- Uphold and enforce all company policies, procedures, and ethical standards
- Ensure full compliance with applicable laws, regulations, and industry best practices
- Monitor services and implement quality assurance measures to maintain high customer satisfaction
- Build and maintain strong relationships with clients and external stakeholders
- Respond promptly to client concerns, ensuring timely and effective resolution
- Analyze operational data and produce reports to monitor and improve key performance indicators (KPIs)
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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