Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,700.00 - $79,600.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
performance bonuses
Flexible spending account
Job Description
The hiring company is a dynamic logistics and transportation firm specializing in import and export operations across multiple departments and branches. With a strong commitment to compliance, productivity, and profitability, this company prides itself on maintaining excellence in managing key accounts and ensuring exceptional service to its diverse client base. This company is dedicated to fostering long-term business relationships and expanding opportunities for growth by leveraging strategic operational management and robust contract compliance practices. As a respected player in the logistics and freight brokerage industry, it offers a collaborative, professional environment aimed at continuous improvement and customer satisfaction.
The O... Show More
The O... Show More
Job Requirements
- Bachelor’s degree from a 4 year college or university
- minimum 4 to 7 years related experience and/or training or an equivalent combination of education and training
- must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
- must be a licensed broker or proven strong operational experience in brokerage
- ability to write reports, business correspondence, and procedure manuals
- ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
- ability to solve practical problems and deal with a variety of concrete variables where limited standardization exists
- ability to interpret various instructions furnished in written, oral, diagram, or schedule form
Job Qualifications
- Bachelor’s degree
- 4 to 7 years related experience in logistics or brokerage
- PC literate
- proficient with Microsoft Word, Excel, Outlook, and PowerPoint
- licensed broker or proven strong operational experience in brokerage
- excellent report writing skills
- effective presentation and communication skills
- strong problem-solving abilities
- ability to interpret written, oral, diagram, or schedule instructions
Job Duties
- Monitors team productivity and assigns accounts and tasks to department personnel
- establishes new accounts based upon review of POA’s and completed client information sheets
- initiates and handles new client start up processes
- trains individuals within teams to take responsibility of new client accounts
- maintains customer relationships
- reviews daily reports to eliminate potential errors
- resolves problems and troubleshoots
- reviews and addresses accounting discrepancies
- manages employees including interviewing, hiring, training, evaluation, and coaching
- ensures assigned work group members have recorded time and attendance
- oversees on-site technologies
- offers support to other stations as needed
- attends industry related seminars, conferences
- attends periodic business review meetings
- conducts regular communications with assigned customers
- leads and attends periodic business review meetings
- addresses all customer issues, concerns and requests using strategic communication including engagement of Senior Management
- assists with the annual growth of assigned accounts and securing new business
- assists in contract design including scope of work development, assumption justification, operational plan development, route development and pricing
- serves as a resource for transportation, shipping, rates for additional services and contract interpretation
- establishes and maintains goals based on Key Performance Indicators (KPI)
- ensures completion of account reviews
- records all commercial activities in CRM
- other duties as required and assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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