Operations Intern- Select Service Summer 2026
Job Overview
Employment Type
Hourly
Internship
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
training programs
dynamic work environment
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company with a robust global presence. With over $15 billion in assets under management, Highgate boasts a diverse portfolio of more than 400 hotels spread across North America, Europe, the Caribbean, and Latin America. Established with a legacy of 30 years as an innovator in hospitality, the company expertly navigates all stages of the hotel lifecycle, from careful planning and development to recapitalization or disposition. Highgate is known for its cutting-edge approach, incorporating bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts that offer contemporary programming and... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Ability to communicate effectively verbally and in writing
- Strong interpersonal skills
- Ability to multitask and prioritize tasks
- Ability to maintain confidentiality
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- High level of attention to detail and strong work ethic
- Strong communication skills for direct involvement with management and employees
- Ability to multitask in a fast-paced environment
- Confidence to provide feedback to management
- Strong follow through
- Flexible schedule with ability to work all shifts, weekends and holidays
Job Duties
- Effectively communicate verbally and in writing with employees and guests in an attentive, friendly, courteous and service-oriented manner
- Listen to, understand, and clarify concerns raised by employees and guests
- Multitask and prioritize departmental functions to meet deadlines
- Approach all encounters with guests and employees in a service-oriented manner
- Attend all hotel required meetings and trainings
- Maintain regular attendance in compliance with Highgate Hotel Standards
- Maintain high standards of personal appearance and grooming including proper uniform and nametag
- Comply with Highgate Hotel Standards and regulations
- Maximize productivity, identify problem areas and assist in implementing solutions
- Handle problems by anticipating, preventing, identifying and solving them
- Understand and apply complex information and data from various sources
- Cross-train in other hotel related areas
- Maintain confidentiality of information
- Show initiative by anticipating guest or operational needs
- Perform other duties as requested by management
- Maintain a friendly and warm demeanor at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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