Operations Intern- Select Service Summer 2026

Manchester, NH, USA|

Job Overview

Employment Type

Hourly

Internship

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.25 - $20.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Paid Time Off

Health Insurance

Employee Discounts

Training and Development

Flexible Schedule

Job Description

Highgate Hotels is a prominent real estate investment and hospitality management company recognized for its expansive global presence and exceptional service standards. With over $15 billion in assets under management and an impressive portfolio encompassing more than 400 hotels across North America, Europe, the Caribbean, and Latin America, Highgate has firmly established itself as a leader in the hospitality industry. Founded over 30 years ago, the company has built a reputation for innovation and expertise, offering comprehensive services throughout all stages of the property lifecycle. This includes initial planning and development, property management, recapitalization strategies, and eventual disposition. Highgate’s success... Show More

Job Requirements

High school diploma or equivalent
Previous hospitality or customer service experience preferred
Effective verbal and written communication skills
Ability to multitask and prioritize workload
Flexible availability including weekends and holidays
Commitment to uphold company standards and appearance
Willingness to learn and cross-train in multiple departments
Ability to maintain confidentiality
Positive attitude and service-oriented mindset

Job Qualifications

Possess a high level of attention to detail
Demonstrate a strong work ethic
Exhibit strong communication skills for interaction with management and employees
Ability to multitask in a fast-paced environment
Confidence to provide feedback to management
Strong follow through on tasks
Flexible schedule willing to work all shifts, weekends, and holidays

Job Duties

Communicate effectively with employees and guests in a courteous and service-oriented manner
Listen to, understand, and clarify concerns of employees and guests
Multitask and prioritize departmental functions to meet deadlines
Approach all encounters with attentiveness and friendliness
Attend all required meetings and trainings
Maintain regular attendance and comply with scheduling needs
Adhere to personal appearance and grooming standards including uniform and nametag
Comply with hotel standards and safety regulations to ensure efficient operations
Identify and assist in solving operational problems
Handle various problems including anticipating and preventing issues
Understand and apply complex information from multiple sources
Cross-train in other hotel-related areas
Maintain confidentiality of information
Show initiative and anticipate guest or operational needs
Perform other duties as assigned by management
Maintain a friendly and warm demeanor at all times

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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