LSG Sky Chefs logo

LSG Sky Chefs

Operations / Dispatch Clerk

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $26.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses

Job Description

LSG Sky Chefs is a globally recognized leader in airline catering and hospitality, known for its commitment to excellence, innovation, and outstanding service. As one of the world’s largest providers in this niche, LSG Sky Chefs has earned notable accolades such as "Airline Caterer of the Year in North America" for both 2023 and 2024. The company prides itself on delivering exceptional culinary experiences and top-tier service to airlines and their passengers across North and Latin America. Behind this success is a dedicated workforce whose expertise and passion ensure that every flight is supported by seamless catering and operational services.... Show More

Job Requirements

  • High school diploma or equivalent
  • One to three years of related work experience in customer service and logistics
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office and Windows-based applications
  • Ability to multitask and manage time efficiently
  • Availability to work on-site in Washington, USA
  • Flexibility to handle operational changes and address customer inquiries promptly

Job Qualifications

  • One to three years of related work experience
  • Strong interpersonal and communication skills
  • Excellent verbal, written, and organizational skills
  • Ability to multi-task effectively
  • Knowledge of Microsoft Office and Windows-based computer applications
  • Customer service experience of two to three years
  • Logistics experience of two to three years
  • Leadership experience of one year preferred
  • Dispatching experience of one year preferred

Job Duties

  • Act as liaison between all departments and customers on missing or requested items
  • Maintain and monitor multiple platforms for LSG and customers such as Ground Star—Flight Family, CBASE
  • Support department supervisors with daily manpower requirements and employee schedules
  • Responsible for assigning and completing inventory of all operational equipment daily
  • Assist in the preparation of operations data analysis, reports, and summaries
  • Coordinate with the controller/supervisors on any changes of flight assignment to respective teams
  • Interact with Customer Service, Operations, and all other internal departments to ensure customer satisfaction
  • Direct the actual loading of flights/equipment into the trucks and extend help to teams under time constraints
  • Perform all other duties necessary to ensure the efficient and effective performance of the overall operation

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location