Operations Director - Property Management
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Discretionary bonuses
Medical insurance
Dental Insurance
health flexible spending account
Dependent Care Account
Company paid life insurance
401K plan with Employer Matching
Paid Time Off
Volunteer days
short-term disability
long-term disability
Parental leave
Job Description
Balfour Beatty Communities is a prominent organization dedicated to delivering quality residential communities that residents are proud to call home. As part of Balfour Beatty Investments and the international group Balfour Beatty, plc, they leverage decades of expertise in financing, developing, building, and maintaining infrastructure. Their commitment goes beyond construction to fostering exceptional living experiences through a culture rooted in genuine care. This culture—known as "We Care"—guides every facet of the company's operations by emphasizing empathy, sincerity, and creativity in serving residents, partners, and team members alike. \n\nIn their pursuit of excellence, Balfour Beatty Communities consistently aims to create meaningful... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 10 years’ experience in property management or hospitality industry
- Minimum of 7 years’ of general people management
- Possession of a valid state issued Driver’s License and safe driving record
- Proven ability to create and maintain budgets and forecasting
- Ability to communicate effectively and speak and write with clarity
- Ability to manage competing priorities
- Ability to foster partnerships and listen empathetically
Job Qualifications
- High school diploma or equivalent required
- Associate’s or Bachelor’s degree is preferred
- Minimum of 10 years’ experience in property management or hospitality industry
- Minimum of 7 years’ of general people management
- Solid leadership skills to include promoting core values, collaborating, developing others, solid decision making, and accountability
- Strong financial acumen
- Proven ability to create and maintain budgets and forecasting
- Results driven and detail oriented
- Ability to communicate effectively and speaks and writes with ease, clarity, and impact
- Ability to manage competing priorities
- Ability to create and foster partnership
- Ability to listen attentively and be empathetic
- Possession of a valid state issued Driver’s License and safe driving record are required
- Candidates should also possess or be willing to obtain either the Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) professional designation
Job Duties
- Accountable for achieving budgeted occupancy and setting/implementing marketing strategy
- Ensure property's adherence to all company policies
- Set business priorities, supervise leasing and prospect management, and oversee maintenance performance
- Responsible for providing assurance on completeness and accuracy of the underlying transaction data in Yardi
- Collaborate with Facility management on outstanding maintenance issues, identifying reoccurring maintenance problems, and developing proactive solutions
- Ensure all operational metrics and maintenance metrics are achieved in accordance with business agreements
- Foster and embody a WeCare Culture
- Interview, hire, onboard and retain talented candidates that will allow the property to achieve their goals
- Lead and develop team members to achieve personal and professional growth within our WeCare culture through mentorship and direction
- Manage team and business priorities through feedback to improve team performance, building relationships and problem solving
- Create, maintain, and collaborate relentlessly with all stakeholders including Installation Commands, Housing Partner, Residents, key internal stakeholders, to achieve company and installation goals
- Take initiative to obtain and action all feedback from key stakeholders above
- Responsible for developing the annual budget and achieving the monthly financial targets
- Accountable for financial management of the property, including, but not limited to annual budgets, monthly/quarterly financial reports, and monitoring expenditures
- Processing of various financial tasks to include payables and receivables
- Support Project Development team as requested for Service partner data calls, meetings, schedules, and visit
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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