Balfour Beatty Investments - North America logo

Operations Director - Property Management

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Discretionary bonuses
Medical insurance
Dental Insurance
health spending accounts
Dependent care accounts
Company paid life insurance
401K plan with Employer Matching
Paid Time Off
Volunteer days
short-term disability
long-term disability
Parental leave

Job Description

Balfour Beatty Communities is an esteemed property management company dedicated to creating quality living environments that residents are proud to call home. As part of the global enterprise Balfour Beatty plc, the company benefits from a rich heritage of excellence and a broad international footprint in infrastructure development, finance, and management. At its core, Balfour Beatty Communities operates with a strong cultural value encapsulated in the phrase 'We Care'. This culture promotes sincere dedication, empathy, and creativity in fulfilling the needs of residents, partners, and community members alike. Their commitment ensures residents experience exceptional living standards through quality services and... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum of 5 years experience in property management or hospitality industry
  • minimum of 3 years of people management experience
  • valid state issued driver's license and safe driving record
  • willingness to obtain professional property management designation

Job Qualifications

  • high school diploma or equivalent required
  • associate's or bachelor's degree preferred
  • minimum of 5 years experience in property management or hospitality industry
  • minimum of 3 years general people management experience
  • solid leadership skills including promoting core values, collaboration, developing others, decision making, and accountability
  • strong financial acumen
  • proven ability to create and maintain budgets and forecasting
  • results driven and detail oriented
  • effective communication skills with clarity and impact
  • ability to manage competing priorities
  • ability to create and foster partnerships
  • ability to listen attentively and be empathetic
  • possession of a valid state issued driver's license and safe driving record
  • willing to obtain Accredited Residential Manager or Certified Apartment Manager designation

Job Duties

  • achieve budgeted occupancy and implement marketing strategy
  • ensure property adherence to all company policies
  • set business priorities, supervise leasing and prospect management, and oversee maintenance performance
  • provide assurance on completeness and accuracy of transaction data in Yardi
  • collaborate with facility management on maintenance issues and develop proactive solutions
  • ensure operational and maintenance metrics are achieved in accordance with business agreements
  • foster and embody a WeCare culture
  • interview, hire, onboard and retain talented candidates
  • lead and develop team members through mentorship and direction
  • manage team and business priorities through feedback and problem solving
  • create and maintain relationships with stakeholders including Installation Commands, Housing Partner, Residents
  • obtain and act on feedback from key stakeholders
  • develop annual budget and achieve monthly financial targets
  • manage financial operations including budgets, reports, and expenditures
  • process financial tasks such as payables and receivables
  • support Project Development team as requested

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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