Operations Director - Property Management
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Discretionary bonuses
Medical insurance
Dental Insurance
health flexible spending account
Dependent Care Account
Company paid life insurance
401K plan with Employer Matching
Paid Time Off
Volunteer days
short-term disability
long-term disability
Parental leave
Job Description
Balfour Beatty Communities is a prominent property management company dedicated to delivering quality residential communities that individuals are proud to call home. As part of Balfour Beatty Investments and the international group Balfour Beatty, plc, the company is known for financing, developing, building, and maintaining infrastructure assets globally. Balfour Beatty Communities operates with a distinct culture centered around care—We Care—reflecting genuine concern for residents, partners, communities, and employees. This culture is a vital driving force behind the company's success, emphasizing integrity, empathy, meaningful connections, and creativity in addressing the needs of its community members.
The organization is committed... Show More
The organization is committed... Show More
Job Requirements
- High school diploma or equivalent
- associate’s or bachelor’s degree preferred
- minimum of five years experience in property management, hospitality management, military or related industry
- at least three years of experience in people management
- possession of a valid state issued driver’s license with a safe driving record
- willingness to obtain professional designation Accredited Residential Manager or Certified Apartment Manager
- strong leadership and financial skills
- excellent communication abilities
- ability to manage multiple priorities effectively
- proven budget and forecasting experience
- detail oriented and results driven
- capacity to foster partnerships and demonstrate empathy
Job Qualifications
- High school diploma or equivalent
- associate’s or bachelor’s degree preferred
- five years of property management, hospitality management, military or related industry experience
- three years of people management experience
- solid leadership skills including promoting core values, collaborating, developing others, decision making, and accountability
- strong financial acumen
- proven ability to create and maintain budgets and forecasting
- results driven and detail oriented
- effective communication skills in speaking and writing with clarity and impact
- ability to manage competing priorities
- ability to create and foster partnerships
- ability to listen attentively and be empathetic
- possession of a valid state issued driver’s license and safe driving record
- willingness to obtain Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) designation
Job Duties
- Accountable for achieving budgeted occupancy and setting/implementing marketing strategy
- ensure property’s adherence to all company policies
- set business priorities, supervise leasing and prospect management, and oversee maintenance performance
- responsible for providing assurance on completeness and accuracy of underlying transaction data in Yardi
- collaborate with facility management on outstanding maintenance issues, identifying recurring maintenance problems, and developing proactive solutions
- ensure all operational and maintenance metrics are achieved in accordance with business agreements
- foster and embody a WeCare Culture
- interview, hire, onboard and retain talented candidates that allow the property to achieve goals
- lead and develop team members to achieve personal and professional growth within WeCare culture through mentorship and direction
- manage team and business priorities through feedback to improve team performance, building relationships and problem solving
- create, maintain, and collaborate relentlessly with stakeholders including installation commands, housing partner, residents, key internal stakeholders to achieve company and installation goals
- take initiative to obtain and action feedback from all key stakeholders
- responsible for developing the annual budget and achieving monthly financial targets
- accountable for financial management including annual budgets, monthly/quarterly financial reports, and monitoring expenditures
- processing of various financial tasks including payables and receivables
- support Project Development team as requested for service partner data calls, meetings, schedules, and visits
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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