Open Sky Community Services logo

Operations Director - Homeless Services

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $29.00
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Benefits

Excellent supervision
Professional Development
Training opportunities
Paid Time Off
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
prescription plan
Retirement Plan
Life insurance
Public student loan forgiveness

Job Description

Open Sky Community Services is a well-established organization with over 20 years of experience dedicated to outreach and care coordination for homeless individuals, many of whom have co-occurring mental health diagnoses or substance use disorders, as well as their family members. As a compassionate and progressive non-profit, Open Sky delivers a comprehensive range of homeless services that include emergency and long-term support, housing searches and subsidies, employment and education assistance, and counseling for mental health and substance use disorders. Open Sky operates across Central Massachusetts and beyond, continuously striving to improve lives through innovative, evidence-based practices and a trauma-informed, culturally... Show More

Job Requirements

  • High school diploma, GED or equivalent
  • Valid driver's license and acceptable driving record
  • Experience working with homeless and underserved populations
  • Experience with adults with serious and persistent mental illness and substance use disorders
  • Minimum of five years supervisory experience
  • Experience working closely with landlords, housing managers, and community housing resources
  • Experience navigating health, behavioral health, and substance use treatment systems

Job Qualifications

  • High school diploma, GED or equivalent
  • Valid driver's license and acceptable driving record
  • Experience working with homeless and underserved populations
  • Experience with adults with serious and persistent mental illness and substance use disorders
  • Minimum of five years supervisory experience
  • Experience working closely with landlords, housing managers, and community housing resources
  • Experience navigating health, behavioral health, and substance use treatment systems

Job Duties

  • Manage and implement service operations and requirements
  • Communicate with EOHHS, health care, and agency leadership in collaboration with the Division Director and Contracts Manager
  • Work collaboratively with billing team to ensure billing accuracy and timeliness
  • Manage completion of day-to-day program budgeting tasks with support of team leads and Contracts Manager
  • Monitor and ensure delivery of interventions according to individualized support plans
  • Supervise team leads and oversee Housing Specialists
  • Collaborate with landlords, medical and behavioral health providers to support housing management and integrated care coordination

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location