Operations Director

Ventura, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Salary

Rate:

Range $77,000.00 - $138,300.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Flexible Schedule

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401k

401K Matching

employee discount

Paid training

Profit sharing

Bonus Pay

Job Description

Chick-fil-A Camarillo Outlets is a premier fast-food restaurant located in the heart of Camarillo, California. As part of the larger Chick-fil-A brand, the restaurant is dedicated to providing an exceptional customer experience grounded in hospitality and operational excellence. Known for its community-driven approach and commitment to quality, Chick-fil-A Camarillo Outlets has established itself as an inviting destination for guests seeking great food and an atmosphere that feels like a home away from home. The company emphasizes its core values of trust, excellence, accountability, and mission, fostering a positive work environment where team members are encouraged to grow and succeed. This... Show More

Job Requirements

Minimum high school diploma or equivalent
Previous experience in a leadership role within a restaurant
Ability to work 40-50 hours per week including Saturdays
Must be available for open to close shifts Monday through Saturday
Must complete Food Handler training and ServSafe certification
Knowledge of California Labor Law
Strong problem-solving and decision-making skills
Ability to maintain effective communication under pressure
Reliable and punctual with strong work ethic
Ability to lead and motivate a diverse team
Willingness to work holidays except Thanksgiving, Christmas, and New Year’s Day

Job Qualifications

Proven experience in restaurant operations management
Strong leadership and team development skills
In-depth knowledge of food safety and health regulations
Strategic planning and business goal setting
Excellent communication and interpersonal abilities
Ability to manage multiple priorities in a fast-paced environment
Familiarity with labor laws and compliance requirements
Experience with budgeting, inventory, and cash management
Ability to lead problem-solving and decision making
Commitment to company core values and culture
Experience with performance management and employee development
Knowledge of technology tools for restaurant operations
Certification in Food Handler training and ServSafe Food Manager
Ability to work full schedule including weekends and holidays

Job Duties

Report directly to the Owner/Operator
Manage total daily restaurant operations from open to close
Create systems to achieve business goals and enhance guest experience
Build and maintain a high-performance team by empowering team members and leaders
Foster a culture of trust, excellence, accountability, and mission
Develop operational systems to grow sales across all channels
Ensure effective communication between front-of-house and back-of-house
Enforce brand standards including dress code and labor laws
Act as chief problem solver, addressing business and team challenges
Make timely business decisions in the absence of the Owner/Operator
Lead new initiatives such as menu rollouts and training
Oversee leadership development, team engagement, and retention strategies
Schedule work shifts aligning with productivity and guest service
Monitor labor efficiency and productivity during all shifts
Manage inventory, vendor payments, and cash handling
Maintain ServSafe certification and ensure compliance
Respond to operational events including after-hours issues
Collaborate on sales channel growth including app usage
Lead discipline procedures and performance reviews
Conduct exit interviews and develop talent pipeline
Administer leadership mentoring and development programs
Maintain communication flow and respond promptly to team needs
Train and evaluate team on labor law compliance
Support and facilitate team member recognition initiatives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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