Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $22.40
Work Schedule
Rotating Shifts
Flexible
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
sick leave
Holidays
Tuition Reimbursement
Free parking
daily meals
Job Description
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, recognized globally for its commitment to quality and innovation. Renowned for its exceptional service, the company has earned the title of "Airline Caterer of the Year in North America" for both 2023 and 2024. With a strong presence across North and Latin America, LSG Sky Chefs delivers outstanding culinary experiences and impeccable hospitality, serving countless passengers and airline clients. The company’s success is driven by a dedicated team of professionals who uphold the highest standards in catering and customer service. It operates in a dynamic environment... Show More
Job Requirements
- High school diploma or equivalent
- Strong communication skills—able to read, write, and speak English clearly
- Basic math skills and comfort with numbers
- Familiarity with computers and willingness to learn Microsoft Office (Word, Excel, Outlook) and other systems
- Excellent customer service and interpersonal skills
- Flexibility to work various shifts—we operate 24/7, 365 days a year
- Ability to stay calm and focused under pressure in a fast-paced environment
- A true team player with a positive attitude
- Comfortable reading dispatch sheets and identifying routing changes, gate assignments, and ship numbers
- Able to manage multiple calls and radio communications at once
- Capable of working in challenging conditions, including extreme temperatures
- Must be able to obtain an AOA badge and customs clearance
- Willingness to work flexible hours and shifts, which may change based on operational needs
Job Qualifications
- Strong communication skills—able to read, write, and speak English clearly
- Basic math skills and comfort with numbers
- Familiarity with computers and willingness to learn Microsoft Office (Word, Excel, Outlook) and other systems
- Excellent customer service and interpersonal skills
- Professional and courteous on the phone and in person
- Flexibility to work various shifts—we operate 24/7, 365 days a year
- High school diploma or equivalent required
- Ability to stay calm and focused under pressure in a fast-paced environment
- A true team player with a positive attitude
- Comfortable reading dispatch sheets and identifying routing changes, gate assignments, and ship numbers
- Able to manage multiple calls and radio communications at once
- Capable of working in challenging conditions, including extreme temperatures
Job Duties
- Review flight dispatch sheets and confirm routing details against the daily schedule
- Act as the main point of contact between LSG Sky Chefs and our airline partners
- Enter and update key flight details like gate and ship numbers
- Communicate gate changes, routing updates, and cancellations to drivers and team members in real time
- Build strong relationships with customers through clear, professional communication
- Work closely with ramp personnel to quickly resolve any catering issues
- Keep management informed by sharing timely updates and reports
- Prepare and deliver reports for airline customers
- Manage airline equipment inventory and place orders as needed
- Handle customs documentation and ensure compliance with regulations
- Use ACE and other airline systems to process and track information
- Complete various administrative and clerical tasks to support operations
- Take on additional responsibilities as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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