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LSG Sky Chefs

Operations Coordinator - Tower Planner

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $22.40
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Work Schedule

Rotating Shifts
Flexible
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Tuition Reimbursement
Free parking
daily meals

Job Description

LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, recognized for its outstanding reputation and dynamic approach within the airline catering industry. With a strong presence in North and Latin America, the company has been voted 'Airline Caterer of the Year in North America' for both 2023 and 2024. This recognition underscores LSG Sky Chefs' commitment to excellence, innovation, and the delivery of exceptional culinary experiences coupled with outstanding customer service. The company prides itself on the dedication and expertise of its talented employees, who play a vital role in sustaining its leadership position in... Show More

Job Requirements

  • High school diploma or equivalent
  • Strong communication skills
  • Basic math skills
  • Familiarity with Microsoft Office
  • Ability to work flexible shifts
  • Ability to stay calm under pressure
  • Must be able to obtain an AOA badge and customs clearance

Job Qualifications

  • Strong communication skills—able to read, write, and speak English clearly
  • Basic math skills and comfort with numbers
  • Familiarity with computers and willingness to learn Microsoft Office (Word, Excel, Outlook) and other systems
  • Excellent customer service and interpersonal skills
  • Professional and courteous on the phone and in person
  • Flexibility to work various shifts—we operate 24/7, 365 days a year
  • High school diploma or equivalent required
  • Ability to stay calm and focused under pressure in a fast-paced environment
  • A true team player with a positive attitude
  • Comfortable reading dispatch sheets and identifying routing changes, gate assignments, and ship numbers
  • Able to manage multiple calls and radio communications at once
  • Capable of working in challenging conditions, including extreme temperatures
  • Must be able to obtain an AOA badge and customs clearance
  • Willingness to work flexible hours and shifts, which may change based on operational needs

Job Duties

  • Review flight dispatch sheets and confirm routing details against the daily schedule
  • Act as the main point of contact between LSG Sky Chefs and our airline partners
  • Enter and update key flight details like gate and ship numbers
  • Communicate gate changes, routing updates, and cancellations to drivers and team members in real time
  • Build strong relationships with customers through clear, professional communication
  • Work closely with ramp personnel to quickly resolve any catering issues
  • Keep management informed by sharing timely updates and reports
  • Prepare and deliver reports for airline customers
  • Manage airline equipment inventory and place orders as needed
  • Handle customs documentation and ensure compliance with regulations
  • Use ACE and other airline systems to process and track information
  • Complete various administrative and clerical tasks to support operations
  • Take on additional responsibilities as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.