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Operations Coordinator- New Installation/Modernization (Albuquerque)
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
vision coverage
flexible spending accounts
Health savings account
Supplemental medical plans
Company-paid short-term disability
company-paid long-term disability
company-paid basic life insurance
AD and D coverage
Optional life coverage
Optional AD and D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Employee assistance program
Tuition Reimbursement
401(K) retirement savings plan with company match
vacation days
Paid holidays
Paid sick leave
Paid parental leave
Job Description
TK Elevator is a leading global company specializing in elevator and escalator manufacturing, installation, modernization, and maintenance services. Headquartered in the United States, TK Elevator is committed to delivering innovative and safe vertical transportation solutions to residential, commercial, and industrial customers worldwide. Known for its emphasis on workplace safety, quality, and customer satisfaction, TK Elevator is dedicated to fostering a collaborative and dynamic environment for its employees, partnering with them to ensure operational excellence and continuous improvement across all service touchpoints. As a company operating within a highly technical and safety-sensitive industry, TK Elevator upholds rigorous standards in both its... Show More
Job Requirements
- High school diploma or GED
- one-year certificate from college or technical school or equivalent combination of education and experience
- six months to one year of prior experience in construction
- previous elevator repair administrative work preferred
- budget-conscious preferred
- system database knowledge preferred
Job Qualifications
- High school diploma or GED
- one-year certificate from college or technical school or equivalent combination of education and experience
- six months to one year of prior experience in construction
- previous elevator repair administrative work preferred
- budget-conscious preferred
- system database knowledge preferred
Job Duties
- Receives completed booking packages from sales
- reviews booking package for terms and conditions pertaining to certified payroll, NIM warranty and any other pertinent terms
- Electronically files booking package into JobSight, updates key members and customer contact information
- Creates and sends Letter One package to customer and tasks Manager/Superintendent to follow up
- Works with manager to determine appropriate permits needed, prepares the permits and preparing the intent to install forms to obtain the permit
- Sends turnover approval requests to turnover mailbox for all jobs scheduled for final inspection during the month
- Keeps JobSight and inter-department calendars accurate
- Receives final acceptance forms from the field, inputs the information into JobSight, notifies appropriate personnel, forwards a copy of the final acceptance form to Regional Billing and updates related reports
- Receives New Installation/Modernization Maintenance audit reports, updates JobSight and sends to New Installation/Modernization Maintenance Audit email
- Prepares certified payroll package and sends to Regional Certified Payroll Administrator
- Updates JobSight project file with notes and photos from Manager/Superintendent site visits
- Prepares and logs change orders into JobSight, follows up on outstanding change orders, books change orders, and provides time tickets/documentation to the customer as needed
- Prepares documentation and attends weekly operation meetings and monthly order management calls
- Schedules final inspections with all necessary parties
- Completes all project closeout documentation and sends to required recipients
- Fields calls from customers regarding status of jobs and answers inquiries
- Participates in monthly Accounts Receivable conference call with Regional Collections, actively pursues and follows-up on Accounts Receivable items, tracks and sends deposit checks to Regional Collections
- Assists in preparation of payroll in JobSight for Manager/Superintendent approval, provides documentation required for payroll processing and files original expense receipts
- Receives and reviews union vacation request forms for conflicts and available time, tracks time-off requests utilizing Vacation Tracker, forwards reports to designated parties
- Submits accurately and tracks warranty claims to ensure timely processing
- Creates parts requisitions based on accurate and detailed documentation from field and/or operations management
- Reviews invoice on-hold reports and works with Office Manager, Region and Corporate to resolve holds
- Maintains and analyses various daily, weekly and monthly reports, resolves open commitments, expected receipts, and jobs eligible to close reports
- Receives and distributes faxes and correspondence pertaining to construction operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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