Operations Coordinator (HI Small Business Development Center Director (HISBDC), Kauai) (#0097246)
Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Salary
Rate:
Range $39,400.00 - $60,400.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Flexible Schedule
Life insurance
Job Description
The University of Hawai'i at Hilo is a renowned public university committed to providing high-quality education and fostering community development in the Hawaiian Islands. Among its various departments and initiatives, the Hawai'i Small Business Development Center (HISBDC) stands out as a pivotal resource supporting the local business community. Established in 1990, HISBDC is part of a nationwide network funded by the U.S. Small Business Administration (SBA), making it one of 63 recipient organizations across the United States. The HISBDC program plays a crucial role in cultivating Hawaii's entrepreneurial ecosystem by offering extensive research, training workshops, and consulting services to small... Show More
Job Requirements
- Possession of a baccalaureate degree in business administration, management, finance, economics, or related field from an accredited four year college or university
- Three years of progressively responsible professional experience in managerial consulting, small business management, or business assistance or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated
- Considerable working knowledge of principles, practices and techniques in the area of starting and operating a successful small business in Hawaii, including familiarity with local business conditions and cultural context
- Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with small business operation and non-profit/federally funded grant compliance
- Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner
- Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials
- Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals
- Demonstrated ability to operate a personal computer and utilize standard business software, including word processing, spreadsheets, and client management software
- For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations
- Demonstrated strategic planning and managerial expertise to direct staff, oversee operations
- Must possess professional and technical knowledge to accurately deliver high-level counseling including business planning, finance, and strategic development
- Strong understanding of business finance, lending institutions, and access to capital
- Knowledge of governmental laws, directives, regulations, and policies relevant to a non-profit/federally funded organization and a host institution
- Exceptional communication and presentation skills verbal, written, and visual for effectively engaging diverse audiences including clients, officials, and community leaders, in both in-person and virtual settings
- Demonstrated ability to work effectively, efficiently, and highly independently, exercising strategic planning and sound judgment with confidential information
- Must possess and maintain a valid driver's license and meet all requirements for use of a personal vehicle on the job
Job Qualifications
- Possession of a baccalaureate degree in business administration, management, finance, economics, or related field from an accredited four year college or university
- Three years of progressively responsible professional experience in managerial consulting, small business management, or business assistance or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated
- Considerable working knowledge of principles, practices and techniques in the area of starting and operating a successful small business in Hawaii, including familiarity with local business conditions and cultural context
- Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with small business operation and non-profit/federally funded grant compliance
- Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner
- Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials
- Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals
- Demonstrated ability to operate a personal computer and utilize standard business software, including word processing, spreadsheets, and client management software
- For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations
- Demonstrated strategic planning and managerial expertise to direct staff, oversee operations
- Must possess professional and technical knowledge to accurately deliver high-level counseling including business planning, finance, and strategic development
- Strong understanding of business finance, lending institutions, and access to capital
- Knowledge of governmental laws, directives, regulations, and policies relevant to a non-profit/federally funded organization and a host institution
- Exceptional communication and presentation skills verbal, written, and visual for effectively engaging diverse audiences including clients, officials, and community leaders, in both in-person and virtual settings
- Demonstrated ability to work effectively, efficiently, and highly independently, exercising strategic planning and sound judgment with confidential information
- Must possess and maintain a valid driver's license and meet all requirements for use of a personal vehicle on the job
Job Duties
- Provide one-on-one business counseling on complex issues such as financial analysis, capital acquisition, and strategic development
- Provide technical assistance to clients for loan and grant applications, including appropriate referrals for foundational courses
- Develop curricula, select topics, and personally teach training classes and workshops for small business clients
- Design, implement, and manage the Center's work plans and operational strategy, ensuring continuous alignment with the Hawaii SBDC Network Strategic Plan
- Directly supervise and assign work to all Center staff including consultants and administrative personnel, conduct performance evaluations, approve time reporting, and oversee staff professional development
- Manage and oversee the execution of Center work plans, ensuring complete, accurate, and timely data reporting for performance metrics and client documentation
- Ensure all administrative duties and Center operations conform to governmental laws, directives, regulations, and host institution/RCUH policies
- Continuously assess the effectiveness of Center operations, making recommendations to state leadership for process improvements
- Participate with SBDC network leadership in the annual negotiation process for the allocation of Network goals to the Center
- Actively engage in advocacy for small business interests and conduct proactive public relations and outreach activities to promote the Hawaii SBDC
- Develop and maintain strong working relationships with key stakeholders, including elected officials, economic development organizations, and financial institutions
- Serve on local and state-level boards, committees, and task forces to advance the SBDC's mission within the small business community
- Engage in continuous professional development to maintain credentials and expertise in core competencies as required by the SBDC Network
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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