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University of Hawaii

Operations Coordinator (HI Small Business Development Center Director (HISBDC), Kauai) (#0097246)

Job Overview

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Employment Type

Temporary
Full-time
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Compensation

Type:
Salary
Rate:
Range $39,400.00 - $60,400.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible work schedule
Employee assistance program

Job Description

The University of Hawai'i at Hilo, located in the beautiful state of Hawaii, is a well-respected educational institution providing quality higher education and community services. Within its Academic Affairs division, the Hawai'i Small Business Development Center (HISBDC) program operates as a vital resource for local small businesses and entrepreneurs. Established in 1990, the HISBDC is part of a nationwide network of 63 recipient organizations funded by the U.S. Small Business Administration (SBA) through matching grants. The program offers valuable research, hands-on training workshops, and personalized consulting to nurture and strengthen the small business community across Hawaii. HISBDC is deeply committed... Show More

Job Requirements

  • Possession of a baccalaureate degree in business administration, management, finance, economics, or related field from an accredited four year college or university
  • Three years of progressively responsible professional experience in managerial consulting, small business management, or business assistance or any equivalent combination of education and/or professional work experience
  • Must possess and maintain a valid driver's license and meet all requirements for use of a personal vehicle on the job

Job Qualifications

  • Possession of a baccalaureate degree in business administration, management, finance, economics, or related field from an accredited four year college or university
  • Three years of progressively responsible professional experience in managerial consulting, small business management, or business assistance or any equivalent combination of education and/or professional work experience
  • Considerable working knowledge of principles, practices and techniques in the area of starting and operating a successful small business in Hawaii, including familiarity with local business conditions and cultural context
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with small business operation and non-profit/federally funded grant compliance
  • Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic
  • Demonstrated ability to interpret and present information clearly and accurately in writing, verbally, and by preparation of reports
  • Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members
  • Demonstrated ability to operate a personal computer and utilize standard business software, including word processing, spreadsheets, and Client Management Software
  • Demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations for supervisory work
  • Demonstrated strategic planning and managerial expertise to direct staff and oversee operations
  • Possess professional and technical knowledge to accurately deliver high-level counseling including business planning, finance, and strategic development
  • Strong understanding of business finance, lending institutions, and access to capital
  • Knowledge of governmental laws, directives, regulations, and policies relevant to a non-profit/federally funded organization and a host institution
  • Exceptional communication and presentation skills for effectively engaging diverse audiences in both in-person and virtual settings
  • Demonstrated ability to work independently, efficiently, exercising strategic planning and sound judgment with confidential information
  • Possess and maintain a valid driver's license and meet all requirements for use of a personal vehicle on the job

Job Duties

  • Provide one-on-one business counseling on complex issues such as financial analysis, capital acquisition, and strategic development
  • Provide technical assistance to clients for loan and grant applications, including appropriate referrals for foundational courses
  • Develop curricula, select topics, and personally teach training classes and workshops for small business clients
  • Design, implement, and manage the Center's work plans and operational strategy, ensuring continuous alignment with the Hawaii SBDC Network Strategic Plan
  • Directly supervise and assign work to all Center staff including consultants and administrative personnel, conduct performance evaluations, approve time reporting, and oversee staff professional development
  • Manage and oversee the execution of Center work plans, ensuring complete, accurate, and timely data reporting for performance metrics and client documentation
  • Ensure all administrative duties and Center operations conform to governmental laws, directives, regulations, and host institution/RCUH policies
  • Continuously assess the effectiveness of Center operations, making recommendations to state leadership for process improvements
  • Participate with SBDC network leadership in the annual negotiation process for the allocation of Network goals to the Center
  • Actively engage in advocacy for small business interests and conduct proactive public relations and outreach activities to promote the Hawaii SBDC
  • Develop and maintain strong working relationships with key stakeholders, including elected officials, economic development organizations, and financial institutions
  • Serve on local and state-level boards, committees, and task forces to advance the SBDC's mission within the small business community
  • Engage in continuous professional development to maintain credentials and expertise in core competencies as required by the SBDC Network
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location