Operations Coordinator

Job Overview

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Compensation

Type:
Salary
Rate:
Range $52,000.00 - $55,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Business casual dress code

Job Description

Make-A-Wish Connecticut is a vital chapter of the nation’s largest and most well-established wish granting organization, Make-A-Wish America. Dedicated to transforming the lives of children with life-threatening medical conditions, Make-A-Wish Connecticut operates as a nonprofit organization committed to fulfilling the true wishes of children in its community. As part of a global network, the organization relies on a volunteer governing board, a team of dedicated paid staff, and hundreds of volunteers who work tirelessly to bring hope, strength, and joy to children and their families through unforgettable wish experiences.

The organization's core mission is grounded in the belief ... Show More

Job Requirements

  • experience managing precise workflows such as logging processing and documenting data with attention to detail
  • passion for mission of Make-A-Wish
  • outstanding communication and interpersonal skills
  • strong work ethic with honesty and integrity
  • ability to resolve problematic situations efficiently
  • excellent organizational skills
  • ability to work collaboratively in a team environment
  • flexibility to work on-site at The Wishing Place in Trumbull CT

Job Qualifications

  • bachelor's degree
  • commitment to personal growth and professional development
  • detail-oriented mindset
  • mathematically proficient
  • familiarity with process workflows
  • proficiency with Microsoft Office including Word Excel and Outlook
  • experience with Salesforce is a plus
  • collaborative problem-solving attitude
  • willingness to learn
  • flexibility to adapt and thrive in a fast-paced deadline-driven environment

Job Duties

  • handle daily mail processes including sorting processing and preparing personalized donor acknowledgments
  • deposit incoming checks and ensure proper logging using financial tools
  • prepare and submit detailed logs for cash credit cards ACH wire transfers stock donations and in-kind gifts
  • manage invoicing memorial donations and pledge tracking to ensure accurate financial records
  • coordinate office supplies and manage mailing services courier pickups and deliveries
  • provide operational support for staff and visitors to our Wishing Place
  • work collaboratively with Development Coordinator to ensure all donors are recognized and that revenue is properly tracked and reported
  • work closely with Shared Financial Services for accounting and financial needs
  • represent Make-A-Wish Connecticut at events fostering a spirit of teamwork and community

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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