Operations Concierge

Palm Bay, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.25 - $18.50

Work Schedule

Standard Hours

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

flexible scheduling

Employee assistance program

Job Description

STS Technical Services is a leading staffing firm recognized among the Top 100 in the industry, specializing in connecting skilled professionals with major players in aerospace, manufacturing, industrial, and defense sectors. With a solid reputation for precision, accountability, and real-world expertise, STS Technical Services offers job seekers access to challenging roles that require specialized skill sets and commitment to excellence. The company values supporting its employees with responsive service and a deep understanding of industry nuances, helping talent and employers align effectively for mutual success.

The Operations Concierge role at STS Technical Services, based in Melbourne, Florida, is a piv... Show More

Job Requirements

Bachelor's degree preferred
3 to 6 years of relevant experience
Ability to work independently with low supervision
Strong communication skills
Valid driver's license
Ability to provide professional presence and discretion
Ability to work traditional and nontraditional hours
Compliance with regulatory requirements including OSHA, EPA, FAA
Ability to pass random drug and alcohol testing
Professional appearance
Ability to use office and ticketing systems

Job Qualifications

Bachelor's degree in hospitality management, facilities or property management, operations management, or related fields preferred
Relevant professional certifications or technical training in facilities, hospitality, or operations preferred
3 to 6 years of experience in facilities coordination, property operations, hospitality, luxury environments, or similar operational settings
Demonstrated experience working in high-visibility environments where cleanliness, presentation, safety, and customer interaction are critical
Experience coordinating with technical partners such as facilities, janitorial teams, and vendors with independent follow-through
Proven ability to operate with low supervision while managing multiple hands-on responsibilities
Strong organizational skills and attention to detail
Strong working knowledge of property presentation, cleanliness, and maintenance fundamentals
Professional communication skills suitable for customers, senior leaders, and vendors
Sound judgment in real-time decision making especially during customer visits and non-standard hours
Valid driver's license and safe driving record
Working knowledge of asset handling, inventory tracking, fleet readiness, and organizational practices
Proficiency in common office and ticketing systems

Job Duties

Support customer activities and events through room setup, breakdowns, logistics support, and materials readiness
Assist with customer departure support including kits, gifts, meals, and materials
Serve as a frontline representative during customer and leadership interactions ensuring professionalism, discretion, and safety
Independently support customer logistics and on-site needs applying judgment to resolve issues in real time
Safely and professionally transport customers and senior leaders when required exercising discretion and situational awareness
Conduct regular walkthroughs of Customer Center buildings to assess cleanliness, maintenance conditions, and presentation against defined standards
Identify gaps, document findings, and initiate service tickets with clear descriptions and follow-up
Coordinate directly with Facilities and Janitorial teams to address maintenance and cleanliness needs
Provide clear, respectful feedback to technical partners
Monitor completion of work and validate outcomes
Support upkeep and readiness of the fleet ensuring vehicles are clean, fueled, compliant, and customer-ready
Track assets assist with inventory audits and support transfers, installations, and disposals
Apply Embraer P3E and 5S methodologies across storage and supply areas
Coordinate with internal teams on forecasting receivables
Plan, mobilize, and organize storage areas
Lead quarterly organization rallies
Ensure supply areas follow company 5S standards

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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